Technology Solutions Analyst: AI-Driven Requirements

Pearson; Charleston (WV); On-site; USD 90,000 - 100,000; Full time

Job summary

Pearson is seeking a Technology Solutions Specialist to own requirements for PPA system enhancements, product improvements, integrations, and data initiatives. You will partner with Product, Engineering, Architecture, Data, QA, and Operations to ensure clear, actionable requirements aligned to business outcomes.

You will manage ambiguity, decompose work into backlog items, and contribute to backlog refinement, demos, and stakeholder reviews.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2–3 years of business/systems analysis or related tech delivery experience.
• Experience with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint, process mapping, and requirements lifecycle management.
• Experience with enterprise systems, integrations, APIs, reporting, SQL/data analysis or operational workflow analysis.
• IIBA certification or related certifications preferred but not required.

Responsibilities

• Lead requirements elicitation for initiatives, enhancements, and system changes.
• Translate business needs into functional/non-functional requirements, user stories, acceptance criteria, and data mappings.
• Use approved AI tools to accelerate requirement drafting and stakeholder synthesis.
• Analyze data to identify trends, bottlenecks, and reporting insights.
• Decompose requirements into backlog items with cross-functional collaboration.
• Maintain single-source product/process documentation and communicate decisions clearly.

Skills

Requirements elicitation

Analytical thinking

Stakeholder facilitation

Clear communication

Independent work

Agile & SDLC familiarity

Education

Bachelor’s degree in Business/IS/CS/Tech/Data Analytics

Tools

Jira

Azure DevOps

Confluence/SharePoint

SQL/Data analysis

Job description

Pearson is seeking a Technology Solutions Specialist to own requirements for PPA system enhancements, product improvements, integrations, and data initiatives. You will partner with Product, Engineering, Architecture, Data, QA, and Operations to ensure clear, actionable requirements aligned to business outcomes.

You will manage ambiguity, decompose work into backlog items, and contribute to backlog refinement, demos, and stakeholder reviews.