Technology Services Project Lead (K-12)

McAllen Independent School District; McAllen (TX); On-site; USD 55,000 - 77,000; Full time

Job summary

McAllen Independent School District is seeking a Technology Services Project Specialist to lead technology services projects, coordinate with campuses, and ensure timely, high-quality solutions for teachers and staff. The role emphasizes project management, collaboration with district departments, and delivering technology improvements across the district to support instruction and learning environments.

The candidate should demonstrate strong communication, organization, and problem-solving

Qualifications

• High School diploma, required
• Technology certifications preferred
• Bachelor’s degree from an accredited university or college or 8 years of experience in a technology-related field in lieu of degree, required
• Strong communication, problem-solving, and interpersonal skills
• Experience with Windows and Mac operating systems, network printers, scanners, and mobile devices

Responsibilities

• Lead all aspects of assigned technology services projects and define high-quality results for each project
• Collaborate with district campuses and departments to implement effective solutions to assigned projects
• Coordinate and manage need for allocation of technology staff and/or technology interns to support assigned projects
• Develop thorough and effective communication plans for assigned projects using all possible mediums
• Provide excellent customer service to district users in the areas of technology solutions, use and issue resolution
• Develop and implement training plans for users during and after project deployment
• Coordinate with district technology services vendors as needed to deliver high-quality project results
• Develop process and procedure documentation for all assigned projects to ensure replication of the process
• Provide updated training for all assigned hardware, software, application, and support solutions
• Troubleshoot assigned hardware, software, networking and wireless issues with quality and speed

Skills

Communication skills

Problem solving

Troubleshooting

End-user support

Project coordination

Education

High School diploma, required

Bachelor’s degree or 8 years tech experience in lieu of degree, required

Job description

McAllen Independent School District is seeking a Technology Services Project Specialist to lead technology services projects, coordinate with campuses, and ensure timely, high-quality solutions for teachers and staff. The role emphasizes project management, collaboration with district departments, and delivering technology improvements across the district to support instruction and learning environments.

The candidate should demonstrate strong communication, organization, and problem-solving