Technology Operations Manager - CMMS Manager

CBRE Group, Inc.; Denver (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. is seeking a Technology Operations Manager to lead the hardware installations, upgrades, testing and troubleshooting within a Data Center environment. The role sits within the Critical and Technical Services function, focused on technical maintenance in client environments.

The position emphasizes team leadership, budgeting, scheduling, and ensuring service quality. You will mentor staff, oversee recruiting, and drive initiatives in alignment with CBRE RISE values.

Qualifications

• Experience leading teams in data center operations.
• Ability to develop and enforce quality and customer service standards.
• Strong budget management and inventory control experience.

Responsibilities

• Establish and maintain quality and customer service standards.
• Ensure compliance with rules, policies, and regulations while meeting productivity targets.
• Prepare budgets and perform inventory control to track expenditures and resources.
• Identify problems and implement effective solutions.
• Coordinate and manage daily team activities, schedules, and cross-training.
• Lead by example and model CBRE RISE values in interactions with stakeholders.

Skills

Leadership

Supervision

Budgeting

Inventory control

Training & coaching

Staff scheduling

Problem solving

Job description

About the Role:

As a CBRE Technology Operations Manager, you will oversee the team responsible for hardware installations, upgrades, testing and troubleshooting components within a Data Center environment.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:

• Establish and maintain quality and customer service standards.
• Ensure all employees comply with company rules, policies, procedures, and regulations while meeting established productivity targets.
• Implement, establish, and meet departmental and company goals to improve business outcomes. Contribute to team efforts as needed to achieve desired results.
• Prepare budgets and perform inventory control measures to ensure an accurate accounting for expenditures and resources.
• Identify problem areas and work to implement solutions to effectively resolve them.
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.