Data Center Manager

CBRE; Town of Barker (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE is seeking a Data Center Manager in New York to lead a team delivering preventative maintenance and repairs for a client or small facility.

You will supervise staff, coordinate daily activities, manage client relationships, and ensure all work orders and safety procedures meet SLA requirements. Strong leadership and IT facility operations knowledge are essential for success.

Qualifications

• Bachelor's degree preferred; 3–5 years of relevant experience.
• Experience in staffing, training, coaching, and performance management.
• Ability to communicate sensitive information and set performance expectations.
• Leadership to motivate a team and improve quality and efficiency.
• Strong proficiency with Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills and inquisitive mindset.

Responsibilities

• Provide formal supervision to employees; monitor training and conduct performance evaluations.
• Coordinate and manage daily team activities; set work schedules and assign tasks.
• Manage client relationship and ensure MSA requirements are met.
• Ensure completion of work orders, preventive maintenance, and repairs within SLA.
• Verify facility infrastructure installations meet internal and industry standards.
• Prepare Method Statements and Risk Assessments for senior management.

Skills

Leadership

Supervision

Training & Development

Performance Evaluations

MS Office

Organizational Skills

Education

Bachelor's Degree preferred

Job description

About The Role

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.
• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
• Oversee Information Technology equipment power installations, relocation and decommission requests.
• Check daily routine cleanup of the data halls and review findings.
• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes.
• Prepare Method Statements and Risk Assessments and present to Sr. management.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Equal Employment Opportunity

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).