Technology Operations Lead - Education & Data

Nyccbf; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

100% employer-paid health benefits

Annuity contribution 10% of comp.

Paid time off

Professional development support

Job summary

NYC Carpenters Training Center seeks a Technology Operations Coordinator to manage digital platforms, analytics, and on-site tech support. You will support training programs, student and staff needs, and partner with IT and operations to improve efficiency and service delivery.

The role emphasizes data reporting, project coordination, and practical technology solutions aligned with instructional goals.

Qualifications

• 2+ years of experience supporting technology, digital platforms, operations, data and reporting.
• Experience managing websites or CMS and related technology systems.
• Demonstrated ability to translate operational needs into practical technology solutions.
• Strong written and verbal communication skills.

Responsibilities

• Maintain and improve digital platforms and the Training Center website.
• Develop reports, dashboards, and operational analytics to support decision-making.
• Coordinate technology projects and support staff and students.
• Provide on-site technology support and system administration.
• Document processes and create user guides for technology workflows.

Skills

Tech support & data reporting

Websites / CMS

Communication skills

Education

Bachelor's degree in Computer Science / Information Tech

Tools

HTML/CSS

SQL

JavaScript

CRM / LMS platforms

Job description

NYC Carpenters Training Center seeks a Technology Operations Coordinator to manage digital platforms, analytics, and on-site tech support. You will support training programs, student and staff needs, and partner with IT and operations to improve efficiency and service delivery.

The role emphasizes data reporting, project coordination, and practical technology solutions aligned with instructional goals.