Technology Adoption & Training Specialist

CHSGa; Macon (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

CHSGa IT seeks an IT trainer to deliver instructor-led sessions, both in-person and virtual, on core technology tools including Microsoft 365. The role involves creating guides and resources, answering basic questions, and gathering feedback to improve training quality.

A Bachelor's degree in a related field is required; experience with Microsoft 365 training and healthcare settings is preferred. The position emphasizes service, teamwork, and ongoing professional development.

Qualifications

• Bachelor’s degree or equivalent in a related field with tech training/education experience.
• Experience delivering or developing training for Microsoft 365 or enterprise tools preferred.
• Healthcare or regulated industry experience advantageous.

Responsibilities

• Deliver instructor-led in-person and virtual training sessions on core technology tools.
• Develop job aids, user guides, and learning resources for enterprise tools.
• Respond to basic technology questions and direct users to resources.
• Gather feedback to improve training materials and delivery.
• Engage in self-learning to expand knowledge across healthcare and tech domains.
• Promote image and reputation of the System through servant leadership.
• Contribute to committees, workgroups, and project management activities.
• Perform other duties to ensure system success.

Skills

Customer service focus

Explain technical concepts

Microsoft 365

Organizational skills

Willingness to learn

Written and verbal communication

Education

Bachelor’s degree in Information Systems, Education, Communications, Business Administration, Healthcare Management, or related discipline

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

CHSGa IT seeks an IT trainer to deliver instructor-led sessions, both in-person and virtual, on core technology tools including Microsoft 365. The role involves creating guides and resources, answering basic questions, and gathering feedback to improve training quality.

A Bachelor's degree in a related field is required; experience with Microsoft 365 training and healthcare settings is preferred. The position emphasizes service, teamwork, and ongoing professional development.