IT Training Specialist

Odesus, Inc.; Los Angeles (CA); Hybrid; USD 61,992 - 75,768; Full time

Job summary

Odesus, Inc. is seeking an IT Training Specialist in Los Angeles to lead training initiatives for new technology applications, focusing on both in-person and virtual methods. The ideal candidate will have a Bachelor's Degree, 2-3 years of IT training experience, and proficiency in relevant applications such as Microsoft Office and Cerner.

This role offers a hybrid working model, requiring approximately 70% onsite work and 30% remote. Responsibilities include developing training materials and evaluating program effectiveness.

Qualifications

• Minimum 2-3 years of proven IT virtual and in-person training experience in a healthcare setting.
• Experience in developing a range of training materials, including participant guides and video tutorials.
• Ability to present information using various instructional techniques.

Responsibilities

• Schedule classes based on the availability of classrooms and instructors.
• Create self-paced learning avenues using video and computer-based tools.
• Monitor and evaluate training activities for effectiveness.

Skills

IT virtual and in-person training experience

Competency in Cerner applications

Proficiency in Microsoft Office

Developing training materials

Using SnagIt

Understanding application workflows

Education

Bachelor’s Degree in a related field

Tools

Microsoft Office (Word, Excel, PowerPoint, Visio)

Cerner clinical applications

ServiceNow

Kronos

Lawson

Job description

Job Location – Los Angeles, CA | Type – Contract to Hire | Pay Rate – $45.00 - $55.00 Per Hour (W2 Only)

Summary

An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigating intermittent technical problems.

Minimum Education

• Bachelor’s Degree in a related field required.

Minimum Experience

• Minimum 2-3 years of proven IT virtual and in-person training experience, in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in the use of Microsoft Office suite of applications, including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc., is a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts is a plus
• Hands‑on experience developing a range of training materials, including but not limited to participant guides, job aids, quick reference guides, and short video tutorials
• Experience utilizing SnagIt
• Experience working in a large and dynamic project environment preferred
• Proven track record of excellence and commitment as a professional
• Position is Hybrid – approximately 70% onsite, 30% remote
• Local candidates only

Accountabilities

• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos, and lectures.
• Schedule classes based on the availability of classrooms, equipment, and instructors.
• Create “self‑paced” learning avenues using video, audio, and other computer-based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides, and course materials such as handouts and visual materials.
• Develop specific classroom‑style training programs for new applications and hardware.
• Monitor, evaluate, and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or end‑users.
• Design, plan, organize, and direct orientation and training for employees on Information Technology applications.
• Keep up with technology developments in the area of expertise by reading current journals, books, and magazine articles.