Technology Adoption & Office Education Manager #287

US SENATE; Washington (District of Columbia); On-site; USD 95,000 - 150,000; Full time

Job summary

The United States Senate seeks a Technology Adoption & Office Education Manager to lead and advance training programs across offices, committees, and support units. You will translate complex technical concepts into accessible content and drive scalable learning initiatives using data-driven methods.

Required five years in IT operations or training with 1–3 years in leadership, plus a strong background in instructional design, adult learning, and project management.

Qualifications

• At least five years of IT operational support, training/development, or related fields with 1–3 years of leadership experience.
• Knowledge of instructional design principles and adult learning methodologies.
• Knowledge of enterprise office tools and operational systems in large organizations.
• Knowledge of training evaluation techniques and data analysis for improvement.
• Knowledge of project management practices including planning and coordinating multi-stakeholder initiatives.
• Ability to lead and coach a team of training specialists to deliver high-quality outcomes.
• Ability to translate complex technical concepts into clear instructional content.
• Ability to collaborate with stakeholders across offices and support units.
• Ability to assess training needs, collect feedback, and apply data to improve materials.
• Ability to manage multiple projects and evolving priorities in a fast-paced environment.
• Ability to anticipate training needs and align learning solutions with changes and tech.
• Ability to design scalable learning solutions for widespread tool use.
• Ability to evaluate program effectiveness and introduce improvements.
• Ability to foster a learning environment for staff with varied technical levels.
• Ability to communicate clearly and professionally to leaders and staff.
• Ability to adapt training strategies to new technologies or directives.
• Assessment may be used to gauge proficiency.

Responsibilities

• Lead, coach, and manage a team of technical training specialists to deliver timely outcomes.
• Develop and deliver instructional content for enterprise tools and systems.
• Assess training needs and implement data-driven material refinements.
• Collaborate with stakeholders across offices, committees, and support units.
• Align learning solutions with operational changes and emerging technologies.

Skills

Instructional design

Adult learning

Training delivery

Office tools

Training evaluation

Data analysis

Project management

Stakeholder communication

Leadership

Instructional content

Collaboration

Needs assessment

Multitasking

Accessibility awareness

Program development

Tools

Office productivity tools

Job description

The Senate Sergeant at Arms is seeking a Technology Adoption & Office Education Manager. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Required Work Experience

• At least five years of experience in IT operational support, training/development, or related fields, which includes experience supporting non‑technical users in using resources, and one to three years of management or leadership experience.

Required Special Skills/ Knowledge

• Knowledge of instructional design principles, adult learning methodologies, and effective training delivery practices.
• Knowledge of enterprise office tools, technologies, and operational systems used within complex organizational environments.
• Knowledge of training evaluation techniques, data analysis methods, and approaches for continuous program improvement.
• Knowledge of project management practices, including planning, resourcing, and coordinating multi‑stakeholder initiatives.
• Knowledge of organizational operations, workflows, and common technical challenges faced by staff with varied experience levels.
• Ability to lead, coach, and manage a team of technical training specialists to achieve high‑quality, timely outcomes.
• Ability to translate complex or evolving technical concepts into clear, accessible instructional content.
• Ability to collaborate and communicate effectively with stakeholders across offices, committees, and support units.
• Ability to analyze training needs, collect feedback, and apply data to refine instructional materials and approaches.
• Ability to manage multiple projects, deadlines, and evolving operational priorities in a fast‑paced environment.
• Ability to anticipate the Senate’s training needs and align learning solutions with operational changes and emerging technologies.
• Ability to design and deliver scalable learning solutions that support consistent and effective use of tools and systems across the organization.
• Ability to evaluate program effectiveness and introduce improvements that maintain relevance, clarity, and operational value.
• Ability to foster a learning environment that supports staff with varying levels of technical expertise.
• Ability to communicate clearly, professionally, and with sound judgment when advising leaders, staff, and cross‑functional partners.
• Ability to adapt training strategies and priorities in response to new technologies, SAA directives, or system updates.
• As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.

Desired Qualifications

• Prior Senate office or committee experience is highly valued, and candidates with this background are urged to apply.
• Demonstrated ability to lead, assess, build, refine, and scale new programs in a complex, dynamic environment with diverse stakeholders.
• Successful track record of helping organizations prepare for and adapt to technological change, rather than simply supporting existing systems.
• Strong interest in understanding how Senate offices, committees, and support organizations operate, and in tailoring development support to their distinct needs.
• Comfort engaging with senior leaders, staff, and elected officials, with the judgment and discretion required to navigate sensitive or high‑stakes situations.
• Proven success operating in fast‑paced, rapidly changing environments, proactively identifying risks, opportunities, and training needs.
• Thorough understanding of accessibility principles, including Section 508 compliance standards and best practices.
• Experience managing and leading within the field of training and development.
• Knowledge of adult learning methodologies and the ability to apply those to a dynamic environment.
• Demonstrated capability in integrating accessibility into learning materials and training.

Working Conditions

• This position directly supports essential services of the U.S. Senate. As such, this position requires the employee to be available and prepared to work during a lapse in appropriations, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of a lapse in appropriations, this position is considered excepted.
• Work is performed in a professional office environment requiring the ability to operate standard office equipment, including computers and audiovisual tools used for training delivery.
• Position requires extended periods of sitting, attending meetings, and working at a computer to develop training materials, analyze information, and coordinate program activities.
• Occasional standing, walking, or facilitating group instruction is required when delivering training sessions or conducting workshops.
• Work involves managing multiple priorities and deadlines in a fast‑paced environment driven by operational changes and evolving technical needs.
• Limited travel within the Capitol Hill campus may be required to coordinate with Senate offices, committees, or training sites.
• The role may require occasional flexibility in work hours to support time‑sensitive training initiatives or system rollouts.