Senior Technology Solutions Specialist #450

Sergeant at Arms of the United States Senate; Landover (MD); Hybrid; USD 120,000 - 140,000; Full time

Job summary

Senate Sergeant at Arms Printing, Graphics, and Direct Mail (PGDM) department is seeking a Senior Technology Solutions Specialist to collaborate with the Technical Manager, provide technical support for internal applications, and deploy new technology solutions. The role emphasizes fault tolerance, monitoring, automation, and system optimization across enterprise services.

The successful candidate will implement and test recovery procedures, manage failover, and ensure security and reliability

Qualifications

• High School Diploma or GED required.
• 5–8 years of related IT experience.
• Ability to assess and implement technology solutions.

Responsibilities

• Deploy and upgrade software and OS, modify servers to meet org needs.
• Lead design and implementation of tech solutions for business needs.
• Develop failover, load-balancing, and distributed systems.
• Document procedures and support Change Management.
• Troubleshoot and maintain applications and systems.

Skills

5-8 years experience

Scripting/Automation (PowerShell)

SQL queries

Cross-functional teamwork

Communication

Education

High School Diploma/GED

Tools

PowerShell

SQL

Cloud technologies

Job description

Senior Technology Solutions Specialist #450

Target Hiring Range: $120,000-$140,000

Department: Support Operations

Posting Date Range: 9/3/2026-9/17/2026

Pay Grade Range: $102745-$173959

Work Hours: 9:00 am - 6:00 pm

FLSA Status: Exempt

Work Location Status: Hybrid – Hybrid Schedule: At least 3 days onsite per week.

All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval.

The Senate Sergeant at Arms does not pay for relocation expenses.

This vacancy announcement closes at 11:59pm EST. Late applications will not be accepted.

JOB OVERVIEW

Job Description

The Target Hiring Range for this position is:$120,000-$140,000

The Sergeant at Arms Printing, Graphics, and Direct Mail (PGDM) department is seeking a highly skilled and motivated Senior Technology Solutions Specialist to join our team. This role will primarily focus on collaborating with the Technical Manager to provide technical support and assistance for internal applications. The successful candidate will also play a key role in the implementation and deployment of new technology solutions, ensuring seamless integration with existing systems. In addition, optimal system performance and business continuity will be supported through advanced strategies for fault tolerance, monitoring, automation, and optimization. Key responsibilities include developing failover systems, load-balancing solutions, and geographically dispersed systems to minimize the impact of disruptions, along with testing recovery procedures and implementing continuous monitoring for early issue detection. The Senior Technology Solutions Specialist will optimize workflows using lean methodologies and systems thinking, automate tasks for efficiency, and collaborate with teams to integrate systems and meet evolving business needs while identifying opportunities for process improvement, streamlining, and automation, and working toward their implementation. Troubleshooting and resolving technical issues related to applications and systems, as well as conducting regular system maintenance and updates to ensure optimal performance and security, will also be crucial responsibilities of this role. This position will align technical solutions with organizational goals, document best practices, and upgrade systems with minimal oversight, ensuring redundancy and failover capabilities are integrated into planning and execution. By joining our team, you will play a crucial role in supporting PGDM’s applications and systems and become an essential part of our support system. We value creativity, attention to detail, and innovation, as they are integral to our success.

Key Accountabilities/Essential Job Duties

Deploys and upgrades software solutions and operating systems, implementing system and server modifications to meet the needs of the organization. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact on the operating system or other applications.Leads market research, evaluation, design, and implementation of technology solutions to meet business requirements.Monitors the impact of technological developments, identifies emerging technologies, and scopes potential Senate utility.Leads cross-organizational teams in communication, documentation, design, deployment, governance, and ongoing support of complex IT systems.Develops and maintains technical support documentation and standard operating procedures, and participates in Change Management.Serves as the highest-level internal escalation point for issues affecting supported solutions. As necessary, works with external vendors to solve problems that cannot be resolved internally.Other duties, as assigned.

JOB SPECIFICATIONS

Required Education

High School Diploma/GED.

Required Work Experience

• 5–8 years of related experience.

Required Special Skills/ Knowledge

• As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.

Desired Qualifications

• 5+ years of experience in systems architecture and/or IT operations, with experience using monitoring tools, automation platforms, and cloud technologies.
• Mastery or expertise in scripting and automation skills in writing PowerShell scripts to automate tasks, perform system administration, and streamline workflows.
• Mastery or expertise in writing complex SQL queries to retrieve, update, and delete data from relational databases.
• Ability to work with cross-functional teams and stakeholders to gather requirements and design integration solutions.
• Continuous learning mindset to stay updated with the latest technologies and tools in application support.
• Excellent communication skills to effectively convey technical concepts to non-technical stakeholders.
• Ability to work under pressure and handle multiple support requests simultaneously.
• Strong analytical, problem-solving, and project management skills.

Working Conditions

• Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during a lapse in appropriations, in inclement weather, on holidays, and during late-night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
• This position directly supports essential services of the U.S. Senate. As such, this position requires the employee to be available and prepared to work during a lapse in appropriations, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
• The U.S. Senate network cannot be taken offline for maintenance during the workday or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, or support our alternate data centers will have schedules that include working nights, weekends, and holidays.
• Sedentary with extended periods of sitting and standing.

CONDITIONS OF EMPLOYMENT

To be employed by a Senate employing office in a paid position in the continental United States an individual must:
1. Be a U.S. citizen;
2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. § 1324b(a)(3)(B);
3. Be (i) admitted as a refugee under 8 U.S.C. § 1157 or granted asylum under 8 U.S.C. § 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or
4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).
Employment is contingent on background / security investigation results.

BENEFITS AT-A-GLANCE

The SAA provides a highly competitive benefitspackage for all SAA staff. Our benefits extend beyond health care coverage tohelp provide employees with student loan reimbursement, professionaldevelopment, transportation subsidy, TSP/retirement savings, access to ourEmployee Assistance Program, and more! For more information regarding SAA’sbenefits, please visit https://sen.gov/OPPW.

ACCOMMODATIONS

As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to [e-mail] with “Accommodation” in the subject line.

VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE

If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.

• All supporting documents must ONLY be provided within the Veterans’ Preference Application and within the stated deadline of the job announcement.
• Late applications for veterans’ preference will not be considered.
• Documentation to obtain veterans’ preference will not be considered if attached to the job application.
• If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email [e-mail].
• To view additional information regarding the VEOA, please click here.

An applicantwho declines to self-identify as a disabled veteran and/or to provideinformation and documentation regarding his/her disabled veteran’s status willnot be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans’preference.