Techno-Functional BA: Payments, APIs & Documentation Lead

TechDigital Group; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Atlanta is seeking a skilled Technical Writer to produce high-quality technical documentation for payment systems. The ideal candidate will have strong general payments knowledge and experience with software development kits. Proficiency in tools like DITA, Jira, and Microsoft Office is essential. This role involves creating user manuals, conducting interviews with technical teams, and ensuring compliance with documentation standards.

Qualifications

• Must possess effective planning, scheduling, researching, and writing skills.
• Must be able to interview technical personnel for documentation.
• Experience in creating user manuals and installation manuals.

Responsibilities

• Create and compile technical documentation to meet client standards.
• Perform writing tasks for complex technical documents.
• Use feedback to improve existing documentation.

Skills

General payments knowledge

Payment gateway

SWIFT MT/MX

Cross Border Payments

SEPA CT

SEPA DD

SEPA Instant Payment

ISO20022

CBPR+

EBA EURO1/STEP1

CHAPS

TARGET2

API concepts

Software Development Kit concepts

Information mapping concepts

Tools

DITA

Astoria

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Adobe Acrobat Professional

Adobe Robohelp

Jira

SharePoint

Job description

A leading technology firm in Atlanta is seeking a skilled Technical Writer to produce high-quality technical documentation for payment systems. The ideal candidate will have strong general payments knowledge and experience with software development kits. Proficiency in tools like DITA, Jira, and Microsoft Office is essential. This role involves creating user manuals, conducting interviews with technical teams, and ensuring compliance with documentation standards.