Technician Supervisor

PetVet Care Centers; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

PetVet Care Centers is seeking a Technician Supervisor to oversee the medical technical staff and ensure high standards of patient care. This role involves supervising technicians, scheduling staff, and training new personnel while demonstrating leadership and organizational skills. Ideal candidates will have a High School Diploma and Veterinary Technician Registration, along with strong supervisory and communication skills.

Qualifications

• High level of competence in veterinary technician skills.
• Experience in a team environment.
• Ability to handle confidential information.

Responsibilities

• Supervise and evaluate performance of technicians and medical personnel.
• Schedule staff according to departmental needs.
• Train and mentor new staff.

Skills

Customer Service

Attention to detail

Verbal communication

Written communication

Supervisory skills

Time management

Organization skills

Interpersonal skills

Multi-tasking

Empathy

Education

High School Diploma or equivalent

Veterinary Technician Registration or equivalent experience

Job description

Join to apply for the Technician Supervisor role at PetVet Care Centers

Position Overview:
A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Essential Functions:

1. Supervise technicians and other medical personnel in the assigned department, evaluating performance (introductory and annual), reviewing time reporting, enforcing company policies, and communicating new practices and policies regarding technical duties; participate in the selection and discipline of staff.
2. Schedule staff according to departmental needs, monitoring and regulating overtime hours worked by staff, ensuring proper coverage in times of shortage.
3. Administer the on-call schedule as well as the standard schedule for staff.
4. Train new staff in their responsibilities; mentor all staff regarding performance and training needs.
5. Perform the duties of a technician or assistant, as scheduled.
6. Liaison with other departments and supervisors regarding patient care and hospital operations; resolve issues, as needed.
7. Oversee cleaning, stocking, and inventory duties for the department.
8. Exhibit confidentiality and professionalism in all regards for employee issues; be proactive in the approach to issue resolution.
9. Keep hospital management informed of any issues or risks that might impact operations or employee relations; work with the management team to resolve.

Qualifications:

1. High School Diploma or the equivalent.
2. Veterinary Technician Registration or equivalent experience.
3. High level of competence in the complete range of veterinary technician skills.
4. Working in a team environment.
5. Customer Service.
6. Attention to detail.
7. Verbal and written communication skills.
8. Supervisory skills, including performance management, feedback, and communications.
9. Staff scheduling skills.
10. Professionalism and ability to properly handle confidential information.

Competencies:

1. Leadership skills.
2. Time management.
3. Organization skills.
4. Interpersonal skills.
5. Multi-tasking and setting priorities.
6. Empathy.

Additional Notes:

1. Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or equivalent experience.
2. Registered Veterinary Technician (RVT) or must possess or be eligible to be granted a Veterinary Assistant Controlled Substances Permit (VACSP) in California or equivalent as required by other states.

The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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