Technician - Slots

Bally's Corporation; Evansville (IN); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Medical, Dental, Vision insurance

Tuition Reimbursement

Paid time off

Free parking

Life insurance

On-the-job training

Job summary

Bally's Corporation is seeking a Slot Technician II-A/B to maintain and repair slot and table game equipment in a bustling casino environment. The role requires diagnosing hardware issues, servicing peripherals like printers and bill validators, and ensuring smooth operation of gaming machines while delivering excellent guest service.

Candidates should be able to stand for long periods, work in a smoke-filled, high-crowd environment, and be available for varied shifts, including holidays and

Qualifications

• Customer service and guest interaction skills.
• Ability to diagnose and repair slot/table game equipment.
• Experience with printers, bill acceptors, and related peripherals.

Responsibilities

• Perform routine preventative maintenance on all slot equipment.
• Check and verify peripheral devices are up to date and functioning.
• Test input/output on slot equipment to verify operation.
• Ensure security of all slot equipment and games.
• Inspect, troubleshoot, diagnose, and repair slot machine issues.
• Identify makes, models and manufacturers of slot cabinets and gaming equipment.
• Respond promptly to needs of slot personnel and guests.
• Setup and run tournament games.
• Perform preventive maintenance on table game shufflers and related equipment.
• General repairs on all equipment related to slots or table games.

Skills

Customer service

Troubleshooting

Diagnostics

Mechanical repair

Electrical repair

Soldering

Tools

Printers

Bill validators

Diagnostic tools

Slot machine boards

Job description

Responsibilities:

• Perform routine preventative maintenance on all slot equipment as assigned.


• Checks and verifies that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.


• Ability to perform input and output tests on slot equipment to verify that all aspects are working properly.


• Ensure security of all slot equipment and games.


• Inspect, troubleshoot, diagnose, and repair slot machine issues to maintain constant functionality of gaming equipment.


• Identify all makes, models and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.


• Respond in a timely manner to the needs of other slot personnel and guests.


• Ability to change all table game layouts.


• Ability to troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines and/or jackpot kiosks.


• Ability to perform preventative maintenance on table game shufflers, chipper champs, or other associated table games equipment.


• Ability to perform general repairs on all equipment related to slots or table games as well as any other associated mechanical equipment.


• Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.


• Must provide great customer service and maintain a fun gaming environment.


• Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.


• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.


• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).


• Always follow the Company Service Standards model.


• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.


• May be required to perform other duties as assigned. Slot Technician II-A Capacity


• Accurately repair and maintain slot equipment and various parts.


• Accurately RAM clear and setup all machine types from each manufacturer.


• Accurately install correct software.


• Accurately calculate progressive jackpot incrementation rates.


• Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.


• Ability to setup and run all aspects of tournament games.


• Understanding of all processes and procedures outlining moves and conversions.


• Understanding of all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non-device items.


• Get and maintain certification to drive company vehicles and forklift certification (preferred). Slot Technician II-B Capacity


• Ability to demonstrate strong solder/de-soldering skills.


• Accurately repair and maintain slot equipment and various parts, including but not limited to boards, monitors, BVs and printers.


• Accurately be able to program printers and BVs.


• Understanding of and ability to use all diagnostic equipment correctly.


• Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.


• Ability to setup and run all aspects of tournament games.


• Understanding of all processes and procedures outlining moves and conversions.


• Understanding of all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non-device items.


• Get and maintain certification to drive company vehicles and forklift certification (preferred).

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)


• 401(k) matching


• Medical, Dental, & Vision insurance


• Flexible spending account


• Employee assistance program


• Employee discounts


• Free parking


• Life insurance


• On-the-job training


• Paid time off


• Tuition Reimbursement

Target Salary Range:

Hourly $18.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.