Technician - Slots

Bally; Chicago (IL); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Daily parking

Job summary

Bally in Chicago, IL is seeking a Slot Technician to maintain and repair slot machines and ensure smooth gameplay on the floor.

You will install and move machines, perform preventative maintenance, and support player tracking systems while delivering excellent guest service in a fast-paced casino environment.

Must be 21+, able to obtain an Illinois gaming license, and able to work nights, weekends, and holidays.

Qualifications

• Must be 21 years of age or older.
• Must obtain and maintain an Illinois gaming license.
• High school diploma or equivalent.
• Minimum of two years' experience as a casino Slot Technician or related electronic repair role.
• Working knowledge of computers and software (Word/Excel).
• Baseline knowledge of casino gaming rules; Illinois preferred.
• Open availability for nights, weekends, and holidays.
• Excellent customer service and cross-department collaboration.

Responsibilities

• Safeguard, maintain, repair, and monitor all slot machines on and off the floor.
• Perform scheduled slot machine installations, conversions, moves, and removals.
• Conduct preventative maintenance on all slot machines.
• Assist in maintaining slot equipment inventory.
• Install, troubleshoot, and repair player tracking equipment.
• Perform routine audits of the slot machine settings.
• Handle other duties as assigned.

Skills

Customer service

Slot machine repair

Basic computer skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere both for our customers and your team members.
• Enthusiastically promote Bally's customer-centric culture by offering superior guest service guest relations while on the gaming floor.
• Safeguard, maintain, repair, and monitor all slot machines as needed, both on and off the floor.
• Perform scheduled slot machine installations, conversions, moves, and removals as needed.
• Conduct preventative maintenance on all slot machines, active and inactive.
• Assist in maintaining slot equipment inventory.
• Install, troubleshoot, and repair player tracking equipment to ensure guest satisfaction and proper game reporting.
• Perform routine audits of the slot machine settings and in-house options as needed and assigned.
• Perform other duties as assigned.

Compensation:

• Target Rate: $23.20/hour

Additional Benefits:

• $7 Daily Employee Parking

Physical Demands:

• Frequently required to lift up to a maximum of 50 pounds and occasionally required to move up to 500 pounds with assistance
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
• Requires manual dexterity to conduct repairs on slot machines

The work environment for a Slot Technician includes both casino and off-site warehouse settings. This role may involve exposure to bright and flashing lights, elevated noise levels, dust, airborne allergens, and other environmental factors. Technicians must be able to work effectively in a fast-paced environment and handle challenging or high-pressure situations professionally.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Experience

Required

Must be 21 years of age or older.

Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.

Must be a high school graduate or equivalent.

Must have a minimum of two years of experience as a casino Slot Technician or in a related electronic repair role, such as video gaming terminals (VGTs), gaming arcades, computer repair, or similar technical environments

Must have a working knowledge of computers and software applications, including but not limited to Microsoft Word and Excel.

Must have a base-line knowledge of casino gaming rules and regulations. Illinois specifically preferred but not required

Must have open work availability to work nights, weekends, and holidays.

Must have the ability to display excellent customer service skills while on the floor, and ability to work well with other departments as a team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.