Technician - Slots

Bally's Corporation; Baton Rouge (LA); Presencial; USD 20.000 - 28.000; Jornada completa

Descripción de la vacante

Bally's Corporation in Baton Rouge, LA is seeking a slot technician to maintain and repair slot machines in a high-traffic casino environment. You will perform routine maintenance, diagnose and repair electronic and mechanical issues, replace faulty parts, test machines, and keep precise maintenance records.

Excellent customer service and clear communication with staff are essential. Must be able to work nights, weekends, and holidays in a 24/7 operation; the role requires physical activity and

Formación

• High school diploma or equivalent.
• Experience with slot machines or gaming equipment preferred.
• Strong troubleshooting skills for electronic and mechanical components.

Responsabilidades

• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other casino staff to ensure machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints with discretion; escalate to supervisors as needed
• Work a flexible schedule including late nights, weekends and holidays; shifts may change
• Other duties as assigned

Conocimientos

Slot machine maintenance

Troubleshooting electronic/mechanical

10-key proficiency

English communication

Microsoft Excel

Educación

High School Diploma/GED

Herramientas

Microsoft Office Suite

Excel

Descripción del empleo

• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other members of the casino staff to ensure that all machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Other duties as assigned.

WORKING ENVIRONMENT & PHYSICAL EFFORTS:

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoor under controlled temperatures.
• Occasional exposure to outdoor climates
• Occasional: standing, walking, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
• Frequent: sitting, with repetitive movement of arms, hands, and fingers.
• Speech and Vision abilities are required.
  
• Target Hourly Rate: $17.21 per hour

Preferred

Must be able to obtain and maintain a state Gaming License

Able to effectively communicate in English via verbal and written

Must be able to work Nights, Weekends and Holidays

Must have strong skills in Microsoft Office Suite, preferably in Excel

Must have 10-key experience

Knowledge of electronic and mechanical components

Must be 21 years of age or older

Previous experience in troubleshooting and repairing slot machines, preferred.

High School Diploma/GED, required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.