Technician/Mechanic

Firestone Complete Auto Care; Salem (OH, OR); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking skilled mechanics to join their dynamic team in a fast-paced environment. This role offers a unique opportunity to work on various vehicles, ensuring top-notch service and customer satisfaction. With fantastic benefits including health coverage from day one, flexible scheduling, and generous employee discounts, this position is perfect for those looking to advance their automotive career. The ideal candidate will thrive in a collaborative setting and be eager to learn and grow within the company. If you're passionate about cars and customer service, this is the job for you!

Benefits

Day one health benefits

401k

Flexible scheduling

Top tier pay

Free ASE testing

Generous Employee Discount

Qualifications

• Must have a valid driver's license and 2+ years of automotive repair experience.
• Completion of a Vocational-Technical School program is required.

Responsibilities

• Perform inspections and repairs on vehicles according to company procedures.
• Explain mechanical diagnoses and repairs to customers and team members.

Skills

Automotive Repair

Mechanical Diagnostics

Customer Service

Problem Solving

Education

Vocational-Technical School Program

2+ Years Automotive Repair Experience

Tools

Engine Diagnostic Equipment

Alignment Machines

Brake Lathes

Job description

Salem Firestone is looking for new mechanics of all skill levels! We are a fun fast-paced store that is ranked among the best in the company!

Job has fantastic benefits including:

• Day one health benefits
• 401k
• Flexible scheduling
• Top tier pay
• Free ASE testing to improve
• Generous Employee Discount
• and much more!

Responsibilities and Job Duties Customer and Vehicle Service (85%):

• Personally road tests automobiles (both before and after service work is performed).
• Performs inspections on assigned vehicles following BSRO procedures (according to M.A.P. Guidelines) to report findings to service management.
• Adequately explains mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and bosses on an as-required basis.
• Performs tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles, and manual drivetrains and axles.
• Keeps store management aware of service area mechanical repair problems as they occur.
• Performs other duties as assigned or as required for the orderly management of the store, such as: removing, mounting, and/or installing tires, shock absorbers, batteries, and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighing up to 100 lbs.
• Drives boss or company vehicles to drop off and pick up bosses or automotive parts.
• Practices proficiency in the application of BSRO methods, standards, and procedures.
• Continuously learns new technical information and techniques in formal training sessions to stay or become proficient in automotive diagnosis and repair.
• Maintains A.S.E. certification(s).
• BSRO certifications completed and current.
• Follows all applicable BSRO Standard Operating Procedures (SOPs) and Policies.

Miscellaneous Functions (15%):

• Maintains service center standards of cleanliness, orderliness, and appearance of space and equipment in the service department.
• Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, alignment machines, brake lathes, etc. If needed, the store will contact the qualified repair vendor to perform the maintenance.
• Complies with company safety policy and federal/state OSHA safety requirements which include, but are not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.
• Attends meetings as required by management.
• Helps to provide on-the-job training for new Maintenance Technicians, General Service Positions, Installers, and apprentice VSTs.
• Other duties as assigned by Store Manager, Service Manager, and/or Manager of Vehicle Services.

Required:

• Reading and writing.
• Ability to learn basic mechanical tasks.
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Must have a minimum of 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field, or demonstrated skills via third-party certificates/assessment.

Physical Demands Store Deliveries:

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location.
• Storage racks are between (4in. & 106in.).
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
• Roll tires to storage and place in storage racks.
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks.
• Roll tires to storage and place into stacks.
• Tires weigh between (11 lbs. & 66 lbs.).
• Majority of tires weigh between (18 lbs. & 27 lbs.).
• Pushing or pulling tires into or out of tight racks requires (15 to 55 lbs.) of force.

Tire Service:

• Perform 0 to 3 flat repairs per day.
• Mount and balance 4 to 28 tires per day.
• Rotate wheels on 1 to 7 vehicles per day.
• Pull new tires for customers weighing between (11 lbs. & 72 lbs.).
• Average car tire weighs (27 lbs.), Average truck/SUV tire weighs (35 lbs.), Average Off Road Truck tire weighs (44.5 lbs.).
• Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store.
• Wheels weigh between (5 & 42 lbs.) with an average of (20.6 lbs.).
• Place wheels and tires on mounting machines between (28in. & 31in.).
• Place wheels on balancer between (27in. & 29in.).
• Tire mounting handles are between (19in. & 64in.).
• Use foot controls to remove and mount tires.
• Tire repair stand are between (36in. & 39in.).
• Pulling back the tire bar to hook onto the mounting machine requires (20 to 35 lbs.) of force.
• Pulling the valve stem with a tool requires (1 to 15 lbs.) of force.
• Wing nut for balancer weighs (4 lbs.).
• Air impact wrench/torque gun weighs (6 to 8 lbs.).
• Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed.
• Air hoses hang between (72in. & 80in.).

Oil Changes:

• Oil changes can take between (35 min. & 1 hour).
• Opening and closing hoods requires (3 to 6 lbs.) of force.
• Pulling oil hose to vehicles requires (4 to 13 lbs.) of force.
• Oil hoses hang between (66in. & 80in.).
• Maneuvering oil carts requires (4 to 15 lbs.) of force.
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force.
• Adjusting arm length requires (3 to 22 lbs.) of force.
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet.
• Oil filters are stored between (4in. & 61in.).

Alignments:

• Perform between 2 & 10 alignments per day.
• Sliding vehicle plates requires up to (20 lbs.) of force.
• Alignment remote weighs (4.5 lbs.).
• Sliding alignment jacks requires (10 to 55 lbs.) of force.
• Alignment computer keyboard is between (44in. & 47in.).
• Alignment reflectors are between (22in. & 60in.).
• Alignment reflectors weigh between (10 & 16 lbs.).
• Alignment break arm weighs (1.5 lb.).
• Step onto and off of alignment rack to access steering wheel, key, and to set the parking in the vehicle.
• Use hand tools to make adjustments under the vehicle.
• All adjustments are performed overhead while vehicle is on the rack.

Fluid Service:

• Fluid services can take up to 1 hour.
• Perform 1 to 5 fluid services per day.
• Fill transmission machine with 7 to 11 quarts of fluid.
• Fill coolant with up to 2 gallons weighing (9 lbs.) each.
• Old jugs of coolant can weigh up to (30 to 35 lbs.).
• Opening and closing hoods requires (3 to 6 lbs.) of force.
• Use hand tools for fluid services.
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force.
• Adjusting arm length requires (3 to 22 lbs.) of force.
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet.
• Supplies are between (4in. & 112in.) with a ladder available.
• Perform overhead work under the vehicle.
• Maneuvering oil carts requires (4 to 15 lbs.) of force.
• Maneuvering coolant cart requires (4 to 20 lbs.) of force.

Brake Service:

• Perform 0 to 2 brake fluid exchanges per day.
• Perform 0 to 2 brake pad changes per day.
• Perform 0 to 2 rotor services per day.
• Brake services can take between 1 & 2 hours per axle.
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force.
• Adjusting arm length requires (3 to 22 lbs.) of force.
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet.
• Air impact wrench/torque gun weighs (6 to 8 lbs.).
• Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed.
• Supplies are between (4in. & 112in.) with a ladder available.
• Hanging lights are between (76in. & 80in.).
• Place rotors on the lathe between (39in. & 44in.).
• Lathe controls are between (34in. & 40in.).
• Total weight of wheels and tires together weigh an average of (30 to 55 lbs.) and can go up to (114 lbs.).
• Calipers weigh between (5 & 12 lbs.).
• Box of new rotors weigh between (5 & 42 lbs.).
• Brake pads weigh between (1 & 5 lbs.).
• Brake fluid vacuum device weighs up to (11 lbs.).

Miscellaneous:

• Opening doors requires (20 to 45 lbs.) of lifting force.
• Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight.
• Drive boss vehicles.
• Batteries are on racks between (3in. & 48in.) weighing between (27 & 49 lbs.).
• Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store.
• Supplies weigh between (1 & 42 lbs.).

Work Environment:

• Cold work environment in the winter with a cold cement floor.
• Hot work environment in the summer.
• Oil and other slippery substances on the floor at times.
• Exposure to a variety of chemicals used in cleaning, lubrication, etc.
• Use hand, power, and air tools to perform repair.