Technician: Main Line - Austin INFINITI

Austin Infiniti, Inc; Austin (TX); On-site; Full time

Job summary

An established industry player in automotive services is seeking dedicated technicians who are passionate about vehicles and customer satisfaction. This role offers a dynamic work environment where you will perform essential diagnostic, maintenance, and repair tasks while overseeing apprentice technicians. With a strong commitment to employee growth, the company provides paid training, generous bonuses, and numerous advancement opportunities. Join a team that values hard work and rewards excellence, ensuring every vehicle leaves in pristine condition. If you have a knack for fixing cars and a desire to excel in your career, this position is perfect for you!

Benefits

Employer Paid Dental Insurance

Employer Paid Life Insurance

Employer Paid Medical Insurance

401k Matching

Paid Time Off

Annual Christmas Bonus

Employee Discounts on Services

Paid Lunches Every Saturday

Annual Employee Appreciation Dinner

Employee Vehicle Purchase Program

Qualifications

• Must have held a valid driver's license for at least 1 year.
• Prior shop experience is required, dealership experience preferred.

Responsibilities

• Diagnosing vehicle problems based on customer complaints.
• Performing warranty and non-warranty inspection and repair work.
• Staying up to date on all Infiniti technical bulletins.

Skills

Diagnostic Skills

Repair Skills

Knowledge of Vehicle Systems

Basic Writing Skills

Customer Service Skills

Education

High School Diploma or Equivalent

Tools

ASIST

TECH LINE

Job description

Join to apply for the Technician: Main Line - Austin INFINITI role at Austin INFINITI.

We take pride in our hard working technicians and the work/effort they put into Austin INFINITI every day, which is why we are offering technicians a $10,000 sign on bonus to show our appreciation for those who have a passion for working on cars and helping customers ensure their vehicle is in the best condition possible!

The Continental Automotive Group is a locally-owned, family-operated company with locations in North/Central Austin and San Juan, TX. Our stores' rapid growth has created amazing advancement opportunities for our Service Technicians and Technician Apprentices. We proudly offer paid training, sign on bonuses, performance reviews, and upward mobility. If this sounds like something you'd enjoy, we want to hear from you!

The Technician performs all warranty and non-warranty inspection, diagnostic, maintenance and repair work, and oversees apprentice employees assigned to him or her. The Technician may also be responsible for installing accessories and performing new vehicle pre-delivery inspections and prep work. The Technician is required to maintain a current knowledge of Infiniti vehicles and their service needs as described in manuals, technical bulletins, and training programs.

Primary Duties and Responsibilities

1. Fixing vehicles right the first time
2. Test driving vehicles, if necessary, to verify customer complaints
3. Diagnosing vehicle problems based on customer complaints
4. Advising the Service Advisor if additional work is needed, or if work recommended is unnecessary
5. Staying up to date on all Infiniti technical bulletins
6. Participating in Infiniti sponsored training and programs
7. Using ASIST and TECH LINE for assistance with difficult repairs
8. Ensuring that the vehicle is left as clean, or cleaner, than when it arrived for service
9. Performing other duties as assigned by the Production Supervisor or Service Director, such as performing quality control on designated vehicles

Qualifications

At a minimum, the Technician should have the following qualifications:

• Must have held a valid driver's license for at least 1 year
• Must be at least 18 years of age to be considered
• Prior Shop Experience Is Required
• Prior dealership experience is preferred
• Basic knowledge of vehicle electronic components, theory, systems, and testing tools and procedures
• Skill in diagnosing and repairing all key vehicle systems and components
• Knowledge of the proper procedures for handling hazardous materials
• Knowledge of the proper procedures for using tools and equipment
• Knowledge of the proper procedures for ensuring the Technician's own safety, the safety of co-workers, and the safety of customers and their vehicles
• Basic writing skills (to record work performed and recommended future service requirements on R.O.s)
• Ability to read and interpret R.O.s
• Must be able to lift at least 50 pounds

Performance Standards

In addition to personal goals established during annual performance reviews, this employee's performance will be evaluated against the following performance standards:

• Personal productivity and efficiency performance are at, or above, established goals
• Personal comeback rate at, or below, established goals
• Punctuality in reporting to work
• Keeping work area neat, clean and organized
• Professional appearance and demeanor at all times

Compensation

Express Technician: $20 per clock hour
Technician Apprentice is $23+ a flag hour based on experience
Main Shop Technician is $30+ a flag hour based on experience
Master Technician is $40+ a flag hour based on experience
Relocation assistance - up to $500 in reimbursement, paid out after 30 days of employment.
10K signing bonus for a Main Shop or Master Tech Positions. Not eligible for transfers or rehires. Paid over the first year of employment. Must be with the dealership for 1 year to get the full signing bonus.

Hours

M-F 7:30AM - 5:30PM
Sat 7AM - 4PM only working one Saturday a month
Full-time
Average of 45-50 clock hours per week

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.

Core Values

• Transformational Not Transactional - Be Transformational
• We do what we say we're going to do
• We encourage and support each other
• We're committed to continuous growth

Benefits

All Continental Automotive Group Full-Time Employees Receive:

• Employer Paid Dental Insurance
• Employer Paid Life Insurance
• Employer Paid Medical Insurance
• Employer Paid Health Savings Account Contribution
• Employer Paid Wellness Clinic
• Employer Paid Flu Vaccinations Every Fall
• Employer Percentage Matching for 401k
• Employer Paid Parental Leave
• 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
• 14 Paid Time Off Vacation Days/Year (60 days - 3 years)
• 19 Paid Time Off Vacation Days/Year (3 - 7 years)
• 24 Paid Time Off Vacation Days/Year (7+ years)
• Annual Christmas Bonus Based on Tenure
• Annual Technician Flag Hour Bonuses ($.25 for Express Tech Hr, $.50 for Main Line Tech Hr, $1 for Master Tech Hr)
• Annual Christmas Party
• Annual Employee Appreciation Dinner
• Employee Vehicle Purchase Program
• Employee Discounts on Collision Repair, Parts, and Service
• Bi-Weekly Pay Periods, Paid on Fridays
• Holidays: Thanksgiving, Christmas & New Years
• Employer Paid Lunches Every Saturday
• Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
• Access to In-House Insurance Agency
• Access to In-House Marketing Agency
• Voluntary Life Term and Whole Insurance
• Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
• $200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!

CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone].