Technician III

EPITEC; Sunnyvale (CA); On-site; USD 52,000 - 55,000; Full time

Job summary

EPITEC seeks an on-site Technician III in Sunnyvale, CA for a 1-year contract. The role covers test equipment setup, data collection, and lab logistics with emphasis on reliability and customer-facing service requests.

Strong troubleshooting, communication, and adherence to lab standards are essential. Responsibilities include deploying test boards, calibrating equipment, reading schematics, and coordinating with engineers.

Qualifications

• Associate or Bachelor's Degree in a Tech-related Major or 4+ years of equivalent lab/customer service experience.
• Ability to read schematics and set up various cable connectivity to test equipment.
• Basic Unix/Windows and Networking understanding a plus.
• Ability to solder and rework PCBA components.
• General test instrumentation hardware/software knowledge is a plus.

Responsibilities

• Responsible for test board/equipment setup, tear down, maintenance, data collection and logistics.
• Maintain lab standards for safety, cleanliness and organization.
• Deploy test boards for automated tests and troubleshoot setup issues.
• Reload test setups per engineers' requests on a regular cadence.
• Collect data for critical lab metrics and track progress.
• Perform calibration and maintenance on test equipment.
• Configure electro-mechanical installations using BOM/drawings/schematics.
• Perform repairs and troubleshooting on assemblies.
• Suggest document changes to wiring and mechanical builds.
• Self-inspect according to procedures.
• Identify problems and report to supervisor.
• Check calibration status and ESDeq housekeeping.
• Read and follow written instructions and diagrams.
• Demonstrate proficiency in English.

Skills

Self-motivated

Independent work

Creative problem solving

Customer service

Troubleshooting

Multitasking

Organization

Lab equipment knowledge

Schematic reading

English communication

Education

Associate or Bachelors in Tech

Lab or data center experience

Tools

Oscilloscopes

DMM

Signal generator

Signal analyzer

Job description

Job Title

Technician III

Schedule

Onsite, 40 hours/week

Employment Type

1 year contract (possibility for extension)

Location

Sunnyvale, California

Compensation

$38-40/hr W2

Summary

We seek an engineering technician responsible for test equipment setup, tear down, maintenance, data collection, and logistics. The customer service technician ensures the engineering service request operates reliably and satisfies the customer's end-use requirements. Experience working with customers and managing the interaction is essential.

Key Qualifications

• Ability to be self-motivated and accountable in a fast-paced, independent environment
• Ability to think creatively as well as methodically regarding technical issues
• Respond promptly to customer inquiries and acknowledge and resolve customer issues.
• Communicate and coordinate with colleagues and provide feedback on the efficiency of the customer service process.
• Strong troubleshooting with critical thinking, attention to detail, and organizational skills.
• Ability to multitask, manage time, and prioritize and work in an unsupervised environment
• Understanding basic electronics and knowledge of lab equipment (Oscilloscopes, DMM, signal generator, signal analyzer) is helpful.
• Basic understanding of MS Office, PDFs, and the ability to read basic schematic, BOM, and documentation.

Description

• Responsible for test board and equipment setup, tear down, maintenance, data collection, and logistics.
• Responsibilities will also include maintaining lab standards to keep them safe, clean, and organized.
• Deploy test boards that run automated tests from engineering and troubleshoot issued requests that potentially have test setup issues.
• Remove and redeploy test board setups that need new test procedures from engineers' requests in a regular cadence.
• Collect data for critical metrics for the lab and track progress.
• Perform test equipment inventory, calibration, and maintenance routine.
• Understand and configure electro-mechanical component installations using BOM, drawings, and schematics.
• Perform electro-mechanical repair, troubleshoot wiring, and test modified semi-complex assemblies without supervision on standard projects.
• Communicate effectively and recommend changes on the document where applicable to actual wiring and mechanical build of assembly.
• Perform self-inspection according to the Manufacturing and or internal procedure checklist.
• Identify problems, document them, and bring them to the supervisor's attention.
• Check equipment for calibration status expired materials, and follow all ESD and other general housekeeping procedures.
• Detail oriented. Must read and follow written instructions, schematics, and diagrams correctly.
• Demonstrate proficiency in English - reading, writing, and verbal communication.

Requirements

• Associate or Bachelor's Degree in a Tech-related Major or 4+ years of equivalent experience in a Lab or customer service in a data center environment or field service technician.
• The ability to read schematics and set up various cable connectivity types to test equipment and DUT is a plus.
• Basic user-level understanding of Unix/Windows and Networking with Enterprise Switches and Routers is a plus.
• Ability to solder and rework PCBA components SMT, Through holes, wires, terminal and fine pitch parts.
• General test instrumentation hardware and software knowledge is a plus.
• Experience with environmental chamber operation and support.
• The ability to occasionally lift 50 lbs of equipment set up on the bench