Technician I, OSP Field Operations

Ezee Fiber; Elk Grove Village (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision benefits

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

Ezee Fiber is seeking a skilled Technician, OSP Field Operations to join our fiber network team. You will build and maintain high-performance fiber optic services, with emphasis on FTTH installation, fiber construction, pulling and splicing, and outdoor work in a dynamic environment.

The role suits individuals who enjoy hands-on technical work, are eager to advance their skills, and can collaborate with field crews to ensure reliable service delivery across our communities.

Qualifications

• High school diploma or equivalent; fiber optics certifications are a plus.
• 6 months to 2 years of fiber splicing and troubleshooting experience.
• Basic understanding of fiber optic systems; good communication; team oriented.

Responsibilities

• Troubleshoot, splice and test fiber optic cable.
• Support maintenance and repair of fiber optic infrastructure.
• Conduct basic site surveys and report findings.
• Operate fusion splicers and OTDRs.
• Follow safety protocols and document work performed.
• Respond to service calls and assist with emergencies.
• Collaborate with team to ensure timely service.
• Participate in training to stay current with industry trends.

Skills

Fiber optics

Splicing & testing

Outdoor work

Education

High school diploma

Fiber optics certifications

Tools

Fusion splicers

OTDRs

Job description

WHY JOIN US?

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

OUR VALUES

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

JOB SUMMARY

We are seeking a dedicated and skilled Technician, OSP Field Operations specialized in fiber optics to join our team. As a Technician, OSP Field Operations at Ezee Fiber, you’ll play a key role in building and maintaining our high-performance fiber optic network. This position is ideal for individuals with a background in FTTH installation and fiber construction/pulling/splicing, who are passionate about technology, enjoy working outdoors, and are eager to grow their technical skills in a fast-paced environment.

ESSENTIAL FUNCTIONS

• Trouble shoot, splice and testing of fiber optic cable.
• Support maintenance and repair activities for fiber optic infrastructure.
• Conduct basic site surveys and report findings to senior technicians or engineers.
• Operate and maintain tools and equipment such as fusion splicers and OTDRs.
• Follow safety protocols and industry standards during all field operations.
• Document work performed, including installation details and service outcomes.
• Respond to service calls and assist with emergency repairs as needed.
• Collaborate with team members to ensure timely and high-quality service delivery.
• Participate in training programs to develop technical competencies and stay current with industry trends.

QUALIFICATIONS

Education and Experience Requirements: High school diploma or equivalent; technical certifications in fiber optics are a plus. Minimum of six (6) months to two (2) years of experience or training in fiber splicing and troubleshooting.

• Basic understanding of fiber optic systems and network infrastructure.
• Strong attention to detail and willingness to learn.
• Ability to work outdoors in various weather conditions and perform physical tasks.
• Good communication skills and a team-oriented mindset.
• Valid driver’s license and clean driving record.
• Flexibility to work evenings, weekends, and holidays as needed.
• Valid driver’s license and clean driving record.
• Flexibility to work evenings, weekends, and holidays and on call as needed.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The field and environmental requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to work outdoors in various weather conditions, including extreme heat, cold, rain, or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks.

TRAVEL REQUIREMENTS

Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius)

TOTAL REWARDS

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.