Technician I

Smart City Networks; Houston (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay and growth

Medical, dental, and vision coverage

Paid time off

401(k) retirement plan

Life insurance and AD&D

Tuition reimbursement

Wellness programs

Flexible Spending Account (FSA)

Disability insurance

LAP

Job summary

Smart City Networks seeks a hands-on Technician to support internet and telecom services at events. This on-site role covers setup to teardown, with exposure to copper/fiber cabling and live problem solving. You will work irregular hours in a fast-paced, energetic environment, delivering exceptional service to exhibitors and event teams.

You’ll gain practical networking experience, learn with a 24/7 NOC support background, and grow in a national convention services team committed to reliability.

Qualifications

• Hands-on, tech-curious, and customer-focused role.
• On-site at events from setup to teardown.
• Willingness to work evenings, weekends and non-traditional hours.

Responsibilities

• Set up and support internet and telecom connections for exhibitors.
• Read event floor plans and translate into network layouts.
• Install, configure, and test copper and fiber optic cabling.
• Troubleshoot wired and wireless connectivity issues.
• Conduct pre-event site checks and post-event breakdowns.
• Maintain accurate documentation of installations and testing.
• Provide responsive customer support during live events.
• Ensure safety and compliance standards are met.
• Assist with inventory management and restocking supplies.

Skills

Service-minded

Clear communication

Detail oriented

Team‑oriented

Flexible hours

Physical stamina

Job description

Technician – IT & Convention Services

Employment Type: Full -Time

Work Style: On-Site Only

Compensation: $21.00

Join the Team Powering the Nation’s Biggest Events

At Smart City Networks, we’re the behind-the-scenes tech partner that helps bring over 3,000 major events to life each year, from Fortune 500 conferences and national trade shows to global summits and special events. For more than 40 years, we’ve led the way in delivering secure, reliable internet and telecommunication services to convention centers across the country.

Headquartered in Las Vegas, our team of 250+ passionate professionals is driven by technology, teamwork, and top-tier service. With a 24/7 Network Operations Center supporting clients nationwide, we make sure the show always goes on and stays connected.

About The Role

We’re seeking a hands‑on, tech‑curious, and customer‑focused Technician to join our Convention Services team. This is an excellent entry‑level opportunity to launch a career in IT and telecom networking while working in a fast‑paced, event‑driven environment.

You’ll be onsite at events, ensuring clients are connected and supported from setup to teardown. You’ll gain practical experience with network hardware, cable installations, and real‑time problem solving—while delivering exceptional service to exhibitors and event teams.

Is This Role Right for You?

Ask Yourself

• Do you thrive in the energy of sports games, concerts, and trade shows?
• Can you work long and irregular hours—including nights, weekends, and holidays?
• Are you comfortable in outdoor or non‑climate‑controlled environments?
• Do you enjoy solving technical challenges under pressure?
• Can you deliver excellent customer service while setting up or troubleshooting tech?

What You’ll Do

• Set up and support internet and telecom connections for exhibitors
• Read event floor plans and translate them into network layouts
• Install, configure, and test copper and fiber optic cabling
• Troubleshoot wired and wireless connectivity issues
• Conduct pre‑event site checks and post‑event breakdowns
• Maintain accurate documentation of installations and testing
• Provide responsive customer support during live events
• Ensure safety and compliance standards are met
• Assist with inventory management and restocking supplies

What You Bring

• A genuine interest in technology and a desire to learn
• A friendly, service‑minded approach with clear communication skills
• Strong attention to detail and composure under pressure
• Flexibility to adapt to changing tasks and priorities
• A professional, team‑first attitude
• Willingness to work evenings, weekends, and non‑traditional hours
• Physical ability to stand for long periods and lift/move equipment

Bonus Points If You Have

• Basic knowledge of networking (IP addresses, routers, etc.)
• Experience with copper or fiber cabling
• Background in customer service, tech support, or event production

Perks & Benefits

• Competitive pay and growth opportunities
• Medical, dental, and vision coverage
• Prescription drug benefits
• Paid time off
• Supplemental accident, critical illness, and hospital care
• Flexible Spending Account (FSA)
• Short-term and long-term disability insurance
• Life insurance and AD&D (basic and voluntary)
• Employee wellness programs
• Tuition reimbursement
• Life Assistance Program (LAP)
• 401(k) retirement plan

A Few More Things to Know

• You must be authorized to work in the U.S. (visa sponsorship not available)
• Employment is contingent upon a successful background check

We’re proud to be an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need accommodations during the application process, please contact us at 702-943-6000.

We offer more than just a job—we offer a place to grow. At Smart City Networks, you’ll gain team that thrives on collaboration and innovation.

Ready to take the lead in an exciting, fast‑paced environment?