Entry-Level Telecom Technician for Events

Smart City Networks; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Smart City Networks is seeking a friendly, entry‑level Technician to support convention center networks. You’ll engage with show customers, interpret schematics, and help build reliable copper/fiber networks.

Responsibilities include on‑site setup, inventory management, and real‑time troubleshooting, with training provided to develop IT and telecom networking skills while delivering excellent customer service.

Qualifications

• Ability to multi-task and respond to multiple interruptions in a professional manner
• Exceptional organizational skills
• Professional presence and demeanor
• Strong attention to detail is essential
• Passion for technology, desire to learn in IT and telecom networking field
• Customer Service focused, friendly while exhibiting a can - do mentality

Responsibilities

• Interacting with show and event customers to help connect their networks
• Taking show schematics/ maps and plans and transforming them into real-life, well connected networks
• Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customer’s set-up as planned
• Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance and take- down of installations by color coding and proper testing of copper and fiberoptic cables, installing jumpers and patch cables and providing other technical assistance as trained

Skills

Multitasking

Organizational skills

Professional presence

Attention to detail

Passion for technology

Customer service

Job description

Smart City Networks is seeking a friendly, entry‑level Technician to support convention center networks. You’ll engage with show customers, interpret schematics, and help build reliable copper/fiber networks.

Responsibilities include on‑site setup, inventory management, and real‑time troubleshooting, with training provided to develop IT and telecom networking skills while delivering excellent customer service.