Technician

TouchPoint Inc.; Concordville (PA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

401(k) plan

Employee stock ownership plan

Health benefits (medical/dental/vision

Tuition reimbursement

Job summary

Southco is seeking a Mold Service Technician to ensure production needs are met by keeping tooling serviced and ready for scheduled runs. You will work with the Toolroom Manager and production staff, performing inspections, repairs, and documentation with a good degree of autonomy.

Key responsibilities include maintaining molds, training teammates on new molds, and coordinating tool repairs to minimize downtime. A high school diploma and strong mechanical aptitude are required.

Qualifications

• Knowledge of diecast molds and processes.
• Ability to inspect tooling for damage or wear and coordinate repairs.
• Basic maintenance of molds to keep them ready for production.

Responsibilities

• Inspect tooling for damage or wear and coordinate repairs.
• Clean molds and return to storage in ready-for-production condition.
• Record mold damage and repairs in the mold database.
• Perform simple repairs on tooling components.
• Review production schedule and suggest changes to sequencing.
• Update setup sheets and maintain documentation.
• Train others on mold service techniques and tooling changes.
• Maintain knowledge by reviewing tooling with mold makers.

Skills

Mold tooling knowledge

Mechanical aptitude

Tooling maintenance

Problem solving

Prioritization

Communication skills

Customer interaction

Lift equipment operation

Education

High school diploma or equivalent

Tools

Toolroom equipment

Mold database

Job description

The Mold Service Technician is accountable for ensuring production needs are met by keeping tooling serviced (prepared, cleaned, and maintained) and ready for scheduled production runs. This role works closely with the Toolroom Manager, Production Supervisors, and Toolroom personnel. You'll operate with a good degree of autonomy - general instructions are given for new assignments, but you'll need no instruction on routine work.

What you will be doing

• Evaluating and inspecting tooling for damage or wear, repairing as needed, and coordinating tool repair through available resources (consulting with your Supervisor or toolroom staff)
• Cleaning molds and returning them to storage in "ready for production" condition
• Recording and tracking all mold damage and repair in the mold database; assisting toolmakers with evaluating trends and maintaining accurate inventory of mold repair/wear items (pins, springs, bolts)
• Performing simple repairs, including replacing tooling inserts, ejector pins, core pins, and other common repairs
• Reviewing the production schedule and recommending changes to job sequencing
• Updating setup sheets and helping maintain accurate documentation

How you will be making an impact

• Providing guidance and direction on maintaining molds, and training other employees on new molds, tools, and mold service techniques
• Reviewing new tooling with experienced toolmakers and related prints to build familiarity with tooling
• Keeping production running smoothly by ensuring tooling issues are caught, tracked, and resolved before they become downtime
• Supporting the toolroom team's collective knowledge by documenting trends and mentoring others

About you

• High school diploma or equivalent
• Strong knowledge of diecast molds and processes
• Able to prioritize multiple tasks on a daily basis
• Good written and oral communication skills
• Able to operate lift equipment
• Working knowledge of toolroom equipment
• Good mechanical aptitude
• Demonstrated ability to identify, analyze, and solve problems
• Skilled at planning, organizing, and handling multiple priorities
• Comfortable interacting and working well with customers

How will we reward you

• Competitive base pay
• Generous time off - starting at 3 weeks of annualized PTO (first year is prorated based on start date), 9 company holidays plus 2 floating holidays
• 401(k) Savings and Investment Plan - Company makes automatic 2% contribution of eligible pay plus matching contributions of 50% up to the first 6% of eligible pay you contribute.
• Employee Stock Ownership Plan valued at approximately 4-6% of eligible earnings which includes dividend payments after 3 year vesting period
• Medical, Dental, Vision, Flexible Spending and Health Savings Accounts (HSA) beginning first day of employment; company funds a portion of HSA for high deductible health plans
• Company paid Life & Disability Insurance including: Short term, Long Term, and Life
• Great Tuition Reimbursement program to support undergraduate or graduate programs available to all employees

Southco is an equal opportunity employer. Accordingly, Southco will not discriminate against any employee or applicant for employment on the basis of age, sex, race, color, veteran status, sexual orientation, national origin, religion, disability, or other protected status recognized by state or local law.

Information at a Glance

Southco is the leading global manufacturer of Engineered Access Hardware with manufacturing and engineering facilities in the Americas, Europe and Asia Pacific regions. From quality and performance to aesthetics and ergonomics, we know small touches make a big difference. The people of Southco are passionate about connecting with our customers to create innovative engineered access hardware solutions aimed at enhancing the "touch points" of our customers' products. With unrivaled global supply and support, innovative products and dedicated people, Southco provides customers throughout the world with the broadest line of high quality Access Hardware Solutions on the market today for applications in the Networking, Telecommunications, Computer, Automotive, Aerospace, Mass Transit, Off-Highway/Construction, RV/Caravan, Industrial Machinery, Marine and HVAC industries.

Benefits we offer our employees

• Generous time off - starting at 3 weeks of annualized PTO (first year is prorated based on start date), 9 company holidays plus 2 floating holidays
• 401(k) Savings and Investment Plan - Company makes automatic 2% contribution of eligible pay plus matching contributions of 50% up to the first 6% of eligible pay you contribute.
• Employee Stock Ownership Plan valued at approximately 4-6% of eligible earnings which includes dividend payments after 3 year vesting period
• Medical, Dental, Vision, Flexible Spending and Health Savings Accounts (HSA) beginning first day of employment; company funds a portion of HSA for high deductible health plans
• Company paid Life & Disability Insurance including: Short term, Long Term, and Life
• Great Tuition Reimbursement program to support undergraduate or graduate programs available to all employees

Southco provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Southco complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.