Technical Writer, Physical AI Training & Docs

United States Digital Space LLC; San Francisco (CA); On-site; USD 134,000 - 168,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Retirement benefits

Learning and development stipend

Generous PTO

Job summary

Scale AI is seeking a Technical Writer for the Physical AI team in San Francisco to create and maintain training content that keeps global operations running. You’ll translate complex robotics and data concepts into structured documentation and help standardize content across regions.

Collaborate with engineers, operators, and product managers to source material, validate accuracy, and support onboarding and training programs while upholding i18n and style guidelines.

Qualifications

• 2–4 years of technical writing experience in a technology, robotics, hardware, or operations-heavy environment.
• Proven ability to translate complex technical systems into clear documentation for non-technical audiences.
• Experience working within documentation systems, style guides, or content standards — and a strong instinct for consistency and quality.

Responsibilities

• Create and maintain training materials — including guides, tutorials, SOPs, troubleshooting docs, and certification content — for Operators, Technicians, Ops Leads, QMs, and Engineering teams.
• Become a go-to resource for Robotics and collections systems, developing deep fluency to translate technical complexity into documentation for non-technical users.
• Identify knowledge gaps across teams and address them with updated content, keeping materials current with tools and processes.
• Work within established content standards and templates for consistency across regions.
• Support localization and adaptation of training materials for international teams within i18n frameworks.
• Partner with engineers, product managers, and operators to gather source material, validate accuracy, and synthesize information into documentation.
• Assist in onboarding and training program delivery and improvement.
• Maintain a regular review cadence for content and manage versioning changes as tools evolve.

Skills

Technical writing

Rapid learner

Cross-functional collaboration

Internationalization awareness

Attention to detail

Tools

Documentation tooling

Content management systems

Style guides

Job description

Scale AI is seeking a Technical Writer for the Physical AI team in San Francisco to create and maintain training content that keeps global operations running. You’ll translate complex robotics and data concepts into structured documentation and help standardize content across regions.

Collaborate with engineers, operators, and product managers to source material, validate accuracy, and support onboarding and training programs while upholding i18n and style guidelines.