Technical Writer III

FTI; Menasha (WI); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Faith Technologies Inc. (FTI) is seeking a Technical Writer III to join our team in Menasha, WI.

The writer will collaborate with a senior writer to process incoming work, assign tasks, and produce technical documents and manuals in line with customer or internal specifications within deadlines. This role follows a hybrid model; 1–2 days onsite every other week at our Menasha, WI office, with remote flexibility.

Qualifications

• Education: Bachelor’s degree or higher in technical writing or technical communication preferred
• Experience: Minimum of 6 years technical writing experience. Prefer experience in engineering, electrical, or manufacturing.
• Experience: 10+ years of industry experience.

Responsibilities

• Writes technical materials such as specifications, software documentation, operating and maintenance instructions, and manuals.
• Independently makes decisions affecting internal or external customers and documentation projects.
• Becomes point of contact for internal stakeholders and subject matter experts.
• Familiar with all areas of internal documentation.
• Defines scope, layout, and document design.
• Assembles and organizes material and completes writing assignments per standards.
• Maintains records and files of work and revisions.
• Edits, standardizes, or revises materials prepared by others.
• Selects drawings, diagrams, charts, photographs, or sketches to illustrate materials.
• Participates in continuing education opportunities.
• Performs other related duties as required.

Skills

Technical writing

Documentation

CCMS or authoring tools

Microsoft Office

Smartsheet

Education

Bachelor’s degree in technical writing or technical communication

Tools

CCMS

Authoring tools

Microsoft Suite

Smartsheet

Job description

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.

Faith Technologies Inc. (FTI) is currently seeking a Technical Writer III to join our team. The individual will work closely with a more senior writer or leader to process incoming work and assign tasks accordingly. The writer will complete work without guidance and proofread work for less experienced writers. Will work closely with stakeholders and subject matter experts to observe tasks or processes and study materials and existing documentation to determine procedure and detail. Will write technical documents/manuals in accordance with customer or internal specifications within established deadlines. Must communicate work status and additional updates across teams, ensuring transparency. Follows established safety procedures and reports violations. Performs other job-related tasks as requested with reasonable accommodation.

Minimum Requirements

Education: Bachelor’s degree or higher in technical writing or technical communication preferred

Experience: Minimum of 6 years technical writing experience. Prefer experience in engineering, electrical, or manufacturing. CCMS or authoring tools experience, Microsoft suite, Smartsheet.

or

Experience: 10+ years of industry experience.

WORK LOCATION

This role follows a hybrid work model, offering a blend of onsite collaboration at and remote flexibility. Team members are required to spend 1-2 days every other week onsite at our Menasha, WI office to support teamwork, learning, and in‑person connection, while enjoying the autonomy and focus that remote work provides. Specific onsite expectations may vary based on team needs, project priorities, and individual development.

Key Responsibilities

• Writes technical materials, such as technical specifications, software documentation, operating and maintenance instructions, equipment manuals, and Work Instruction sets.
• Independently makes decisions affecting internal or external customers and their documentation projects.
• Becomes point of contact for internal stakeholders and subject matter experts.
• Familiar with all areas of internal documentation.
• Defines scope, layout, and document design.
• Assembles and organizes material, and completes writing assignments according to order, clarity, conciseness, style, and terminology standards.
• Maintains records and files of work and revisions.
• Edits, standardizes, or makes changes to materials prepared or reviewed by others.
• Selects drawings, diagrams, charts, photographs, or sketches to illustrate materials.
• Participates in and suggests continuing education opportunities.
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).

How Does FTI Give YOU the Chance to Thrive?

If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits Are The Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

Employment is contingent upon successfully passing a background and drug test