Technical Writer, Energy Solutions Documentation

Landis+Gyr; Alpharetta (GA); On-site; USD 76,000 - 92,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life insurance

401(k) retirement plan with company ‑/

Three weeks PTO and eleven holidays

Tuition reimbursement

Pet insurance (optional)

Job summary

Landis+Gyr is seeking a Technical Writer to produce and maintain documentation for its energy solutions. You will collaborate with product managers and SMEs to create user guides, installation manuals, quick start guides, and release notes using FrameMaker, Illustrator, Photoshop, and MS Office.

You’ll craft clear, customer-focused content, create visuals, and develop templates while ensuring accurate content and timely releases. Utilities knowledge is a plus.

Qualifications

• Bachelor’s degree in Technical Communications, Electrical or Electronic Engineering/Technology or related field
• 3-5 years' experience writing technical publications, software and hardware applications preferred
• Experience with both Adobe Creative Suite and Adobe Technical Communication Suite
• Experience with Microsoft Office, Outlook, SharePoint, and other industry standard applications
• Experience working with Subject Matter Experts (SMEs) to obtain technical content needed to complete documentation
• Experience with DITA and/or XML authoring tools
• Understanding of utility operations preferred

Responsibilities

• Work closely with product managers and SMEs to produce and maintain complete and accurate technical documentation using Adobe Structured FrameMaker, Adobe Illustrator, Adobe Photoshop, and Microsoft Office Suite for PC platforms (both independently or within a team environment)
• Create high-quality, detailed content that is easy for customers to understand using Adobe Technical Communication Suite products
• Create day-to-day alert and bulletin documentation as necessary for timely release and publication to address emergent and non-urgent issues
• Create illustrations and graphics (vector- and raster-based) for technical documentation using Adobe Creative Suite products
• Design and develop templates for technical documents using Adobe Structured FrameMaker
• Edit manuals and other technical documentation created by other technical writers
• Obtain scope, content, and schedule of desired end-product documentation and develop plans and milestones to achieve successful releases
• Critically examine documentation at all stages in the writing process from a customer standpoint and bring to light any bugs, inconsistencies, and problems that need addressing before final system release
• Maintain flexibility and adaptability to work on other writers’ projects to help meet deadlines

Skills

Adobe Creative Suite

Adobe Technical Communication Suite

DITA/XML authoring

Microsoft Office Suite

SME collaboration

SharePoint

Education

Bachelor’s degree in Technical Communications

Electrical or Electronic Engineering/Technology

3-5 years’ experience writing technical publications

Tools

Adobe Structured FrameMaker

Adobe Illustrator

Adobe Photoshop

Microsoft Office

Outlook

SharePoint

Job description

Landis+Gyr is seeking a Technical Writer to produce and maintain documentation for its energy solutions. You will collaborate with product managers and SMEs to create user guides, installation manuals, quick start guides, and release notes using FrameMaker, Illustrator, Photoshop, and MS Office.

You’ll craft clear, customer-focused content, create visuals, and develop templates while ensuring accurate content and timely releases. Utilities knowledge is a plus.