Technical Writer — Energy Tech Docs & Illustrations

Landis+Gyr AG; Alpharetta (GA); On-site; USD 76,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) retirement plan with company 
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Paid Time Off (PTO)

11 paid holidays

Tuition reimbursement

Pet insurance (optional)

Supplemental medical coverage

Job summary

Landis+Gyr AG in Alpharetta, GA is seeking a Technical Writer to develop and maintain product documentation, including user guides, installation manuals, quick start guides, and release notes for written and online content.

You will collaborate with product managers and SMEs while using FrameMaker, Illustrator, Photoshop, and the Microsoft Office suite to deliver accurate, customer-friendly content on a fast-paced schedule.

Qualifications

• Bachelor’s degree in Technical Communications, Electrical or Electronic Engineering/Technology or related field
• 3-5 years' experience writing technical publications, software and hardware applications preferred
• Experience with both Adobe Creative Suite and Adobe Technical Communication Suite
• Experience with Microsoft Office, Outlook, SharePoint, and other industry standard applications
• Experience working with Subject Matter Experts (SMEs) to obtain technical content needed to complete documentation
• Experience with DITA and/or XML authoring tools
• Understanding of utility operations preferred

Responsibilities

• Work closely with product managers and SMEs to produce and maintain complete and accurate technical documentation using Adobe Structured FrameMaker, Adobe Illustrator, Adobe Photoshop, and Microsoft Office Suite for PC platforms (both independently or within a team environment)
• Create high-quality, detailed content that is easy for customers to understand using Adobe Technical Communication Suite products
• Create day-to-day alert and bulletin documentation as necessary for timely release and publication to address emergent and non-urgent issues
• Create illustrations and graphics (vector- and raster-based) for technical documentation using Adobe Creative Suite products
• Design and develop templates for technical documents using Adobe Structured FrameMaker
• Edit manuals and other technical documentation created by other technical writers
• Obtain scope, content, and schedule of desired end-product documentation and develop plans and milestones to achieve successful releases
• Critically examine documentation at all stages in the writing process from a customer standpoint and bring to light any bugs, inconsistencies, and problems that need addressing before final system release
• Maintain flexibility and adaptability to work on other writers’ projects to help meet deadlines
• Company Values: Supports and adheres to Company’s core values.
• Performs other duties or responsibilities as assigned or required.
• Supports and adheres to Company’s Code of Conduct and Ethics Policy.
• Represents Company in a positive, professional manner when working with both internal and external customers.

Skills

Technical writing

Collaborative spirit

Deadline-driven

SME collaboration

Education

Bachelor’s degree in Technical Communications, Electrical or Electronic Engineering/Technology or related field

Tools

Adobe Structured FrameMaker

Adobe Illustrator

Adobe Photoshop

Adobe Technical Communication Suite

Microsoft Office

Outlook

SharePoint

Job description

Landis+Gyr AG in Alpharetta, GA is seeking a Technical Writer to develop and maintain product documentation, including user guides, installation manuals, quick start guides, and release notes for written and online content.

You will collaborate with product managers and SMEs while using FrameMaker, Illustrator, Photoshop, and the Microsoft Office suite to deliver accurate, customer-friendly content on a fast-paced schedule.