Technical Writer - Utilities & Smart Infrastructure Docs

Itron, Inc.; West Union (SC); On-site; USD 60,000 - 81,250; Full time

Benefits offered by this job

Hybrid work schedule

401k matching

Employee stock purchase program

Paid vacation

Job summary

Itron, Inc. is seeking a Technical Writer to deliver clear, customer-centric documentation for hardware and software solutions used by utilities worldwide.

You will learn products in depth, write admin guides, installation manuals, and developer docs, and collaborate with engineering, product management, support, and QA in an agile environment. You will manage multiple documentation projects across release cycles, follow style guidelines, create visuals, and prepare content for localization to

Qualifications

• Demonstrated experience creating technical or procedural documentation with clear structure.
• Ability to work independently and take ownership while collaborating with the team.
• Strong organizational and project management skills in a fast-paced environment.
• Excellent written and verbal communication with inclusive language.
• Ability to learn complex technologies quickly and translate into user-friendly docs.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Create and maintain customer-facing content across manuals, guides, and online help.
• Collaborate with engineering, product management, support, and QA to ensure accuracy.
• Synthesize complex information into clear, actionable documentation.
• Learn products deeply to ensure content reflects real-world use.
• Manage multiple projects across release cycles and meet deadlines.

Skills

Technical writing

Project management

Organizational skills

Verbal communication

Learning quickly

Education

Bachelor's degree or equivalent

Tools

MadCap Flare

Job description

Itron, Inc. is seeking a Technical Writer to deliver clear, customer-centric documentation for hardware and software solutions used by utilities worldwide.

You will learn products in depth, write admin guides, installation manuals, and developer docs, and collaborate with engineering, product management, support, and QA in an agile environment. You will manage multiple documentation projects across release cycles, follow style guidelines, create visuals, and prepare content for localization to