Technical Writer 3

JOHNSON SERVICE GROUP; Birmingham (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

Johnson Service Group is seeking an experienced Technical Writer for a three-year contract in the Birmingham, AL area. The role entails creating and updating user manuals, technical documents, and training materials, while coordinating with engineering and product teams.

Expect strong emphasis on clarity, organization, and visual communication through graphics and publishing workflows. Candidates should demonstrate proficiency in producing concise technical content, managing multiple

Qualifications

• Experience in writing and assembling newsletters for users or clients.
• Ability to convey technical material concisely and accurately.
• Strong organizational skills and the ability to plan ahead.
• Creativity with graphics and basic visual design is a plus.

Responsibilities

• Serve as liaison between customer and support services providers, including design, typing, and document processing.
• Understand company processes, products, and services to address customer needs proactively.
• Oversee and coordinate work performed to meet timelines and quality standards.
• Create, maintain, and update user manuals, technical manuals, online help systems, and training materials.
• Review, edit, proof, and coordinate production of publications in accordance with standards.
• Publish materials for paper and electronic formats with correct print quality.
• Collaborate with product managers, engineers, and stakeholders to understand requirements.

Skills

Newsletter writing experience

Technical writing clarity

Organizational skills

Creative graphics capability

Tools

SharePoint

Job description

Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Technical Writer to fill a three-year contract assignment in the Birmingham, AL area.

Date: 08/18/2026 Job Title: Technical Writer 3 Work Location: Birmingham, AL

Requirements:

Sample Work Required Desired Experience: Experience in writing and putting together a newsletter highly sought out The ability to convey technical material in a concise understandable manner Being highly organized and able to plan ahead is especially needed Candidate that has creativity, brainstorming capabilities, and graphics work is ideal (basically a mix of technical and creative)

• Serve as the liaison between customer and support services functional providers, including graphic design, typing and document processing support, editing, proofing, quality control support, CD production, printing services, and vendors.
• Understand Company processes, products, and services to proactively address customer needs.
• Familiarity with engineering terminology preferred.
• Oversee and coordinate work performed.
• Ensure completion in a timely and cost-efficient manner to meet customer needs.
• Communicate project status with client and adjust workload and/or request resources according to client needs.
• Review, edit, proof, and coordinate production of publications in accordance with applicable standards.
• Create, maintain, and update user manuals, technical manuals, online help systems, training materials, and other technical documents.
• Publication production includes ensuring the accuracy and legibility of all published material (paper and electronic), adherence to Company Standards and applicable style guides, and correct assembly and print quality of all printed material.
• Editing, which includes the following: Collaborating on the planning, design, development, and deployment of new publications (printed reports and/or Web sites) and revisions to existing publications.
• Compiling input from multiple sources and provide suggestions and guidance on document cohesion and consistency
• Providing research, writing, document consultation, and development/design services to clients.
• Oversee various communication platforms, including web, Watts Up, survey utility, and some SharePoint sites.
• Compile/produce reports.
• Tabulate and analyze survey data.
• Collaborate with product managers, engineers, and other stakeholders to understand product details and requirements.
• Research, write, edit, and proofread technical data to produce clear and concise documentation for technical and non-technical users.
• Must be a team player and willing to write as well as assist with other projects.
• Working with Subject Matter Experts to ensure accuracy of communication and the details within.

Is this position supporting a government-related project? No

Does this position require driving (excluding commute)? No

Does this position require personal protective equipment (PPE)? No

Estimated Start Date: 09/08/2026

Estimated Duration of Job Assignment: 09/07/2029

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer.

JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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