Senior Technical Writer for Manuals & Publications

JOHNSON SERVICE GROUP; Birmingham (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

Johnson Service Group is seeking an experienced Technical Writer for a three-year contract in the Birmingham, AL area. The role entails creating and updating user manuals, technical documents, and training materials, while coordinating with engineering and product teams.

Expect strong emphasis on clarity, organization, and visual communication through graphics and publishing workflows. Candidates should demonstrate proficiency in producing concise technical content, managing multiple

Qualifications

• Experience in writing and assembling newsletters for users or clients.
• Ability to convey technical material concisely and accurately.
• Strong organizational skills and the ability to plan ahead.
• Creativity with graphics and basic visual design is a plus.

Responsibilities

• Serve as liaison between customer and support services providers, including design, typing, and document processing.
• Understand company processes, products, and services to address customer needs proactively.
• Oversee and coordinate work performed to meet timelines and quality standards.
• Create, maintain, and update user manuals, technical manuals, online help systems, and training materials.
• Review, edit, proof, and coordinate production of publications in accordance with standards.
• Publish materials for paper and electronic formats with correct print quality.
• Collaborate with product managers, engineers, and stakeholders to understand requirements.

Skills

Newsletter writing experience

Technical writing clarity

Organizational skills

Creative graphics capability

Tools

SharePoint

Job description

Johnson Service Group is seeking an experienced Technical Writer for a three-year contract in the Birmingham, AL area. The role entails creating and updating user manuals, technical documents, and training materials, while coordinating with engineering and product teams.

Expect strong emphasis on clarity, organization, and visual communication through graphics and publishing workflows. Candidates should demonstrate proficiency in producing concise technical content, managing multiple