Senior Platform Documentation Engineer: API & Runbooks

CYFR Technologies, Inc.; United States; Híbrido; USD 80.000 - 120.000; Jornada completa

Descripción de la vacante

CYFR Technology is seeking a Senior Technical Writer to translate protocol specifications into customer-ready platform documentation for IT administrators.

You will author API references, deployment guides, and runbooks while collaborating with engineering and security teams in a remote, async-first environment. Establish standards and maintain a MkDocs/Material-based documentation site, including diagrams and SOC 2/ISO audit evidence.

Formación

• 5+ years of technical writing for developer- or administrator-facing documentation.
• Experience with docs-as-code workflow: Markdown, git, static site generators, CI/CD for documentation builds.
• Excellent written English — clarity and precision are non-negotiable.
• Experience working directly with engineering teams in a remote, async-first environment.

Responsabilidades

• Author and maintain platform documentation: API reference, integration guides, deployment runbooks, troubleshooting guides
• Work with engineering and security teams to extract technical detail and translate into clear prose
• Establish documentation standards: style guide, terminology consistency, information architecture, review process
• Build and maintain the documentation site: MkDocs/Material, content organization, search optimization, contribution workflow
• Create diagrams and architecture illustrations for complex system interactions
• Review documentation contributions from engineering — enforce clarity, accuracy, and consistency
• Manage documentation for compliance audits: evidence of documented procedures, version control, change tracking

Conocimientos

Technical writing

Markdown

API documentation

Docs-as-code

Herramientas

MkDocs/Material

Docusaurus

Sphinx

CI/CD for docs

Descripción del empleo

Senior Technical Writer — Platform Documentation

Senior Technical Writer — Platform Documentation

Full-time

We need a technical writer who can take a protocol specification written by our cryptographer and turn it into documentation that a customer's IT administrator can implement. Our documentation is the bridge between deeply technical infrastructure and the people who need to operate it — and it needs to be excellent.

Responsibilities

• — Author and maintain platform documentation: API reference, integration guides, deployment runbooks, troubleshooting guides
• — Work directly with engineering and security teams to extract technical detail and translate it into clear, accurate prose
• — Establish documentation standards: style guide, terminology consistency, information architecture, review process
• — Build and maintain the documentation site: MkDocs/Material, content organization, search optimization, contribution workflow
• — Create diagrams and architecture illustrations for complex system interactions
• — Review documentation contributions from engineering — enforce clarity, accuracy, and consistency
• — Manage documentation for compliance audits: evidence of documented procedures, version control, change tracking

Requirements

• — 5+ years of technical writing for developer- or administrator-facing documentation
• — Experience with docs-as-code workflow: Markdown, git, static site generators (MkDocs, Docusaurus, Sphinx), CI/CD for documentation builds
• — Excellent written English — clarity and precision are non-negotiable
• — Experience working directly with engineering teams in a remote, async-first environment

Nice to Have

• — Experience documenting security products, cryptographic protocols, or enterprise infrastructure
• — Familiarity with OpenAPI/Swagger specification and API documentation tools
• — Knowledge of Linux/Windows system administration at a conceptual level
• — Experience building documentation for SOC 2 or ISO 27001 audit evidence