Senior Platform Documentation Engineer: API & Runbooks

CYFR Technologies, Inc.; Northern (KY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

CYFR Technology is seeking a Senior Technical Writer to translate protocol specifications into customer-ready platform documentation for IT administrators.

You will author API references, deployment guides, and runbooks while collaborating with engineering and security teams in a remote, async-first environment. Establish standards and maintain a MkDocs/Material-based documentation site, including diagrams and SOC 2/ISO audit evidence.

Qualifications

• 5+ years of technical writing for developer- or administrator-facing documentation.
• Experience with docs-as-code workflow: Markdown, git, static site generators, CI/CD for documentation builds.
• Excellent written English — clarity and precision are non-negotiable.
• Experience working directly with engineering teams in a remote, async-first environment.

Responsibilities

• Author and maintain platform documentation: API reference, integration guides, deployment runbooks, troubleshooting guides
• Work with engineering and security teams to extract technical detail and translate into clear prose
• Establish documentation standards: style guide, terminology consistency, information architecture, review process
• Build and maintain the documentation site: MkDocs/Material, content organization, search optimization, contribution workflow
• Create diagrams and architecture illustrations for complex system interactions
• Review documentation contributions from engineering — enforce clarity, accuracy, and consistency
• Manage documentation for compliance audits: evidence of documented procedures, version control, change tracking

Skills

Technical writing

Markdown

API documentation

Docs-as-code

Tools

MkDocs/Material

Docusaurus

Sphinx

CI/CD for docs

Job description

CYFR Technology is seeking a Senior Technical Writer to translate protocol specifications into customer-ready platform documentation for IT administrators.

You will author API references, deployment guides, and runbooks while collaborating with engineering and security teams in a remote, async-first environment. Establish standards and maintain a MkDocs/Material-based documentation site, including diagrams and SOC 2/ISO audit evidence.