Technical Writer

Clera; San Francisco (CA); On-site; USD 100,000 - 165,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

Clera is seeking a content-focused writer to bridge product, marketing, and community. You will turn customer work, product developments, and research into clear, technically grounded content for AI engineers, researchers, and technical leaders.

You will create customer case studies, technical articles, product explainers, launch materials, and social posts; interview customers, partners, and internal experts; and translate demos into evidence-based narratives.

Qualifications

• Experience writing technical content for engineering or AI audiences with a portfolio that clarifies complex concepts.
• Ability to learn new platforms quickly and translate technical conversations into accessible narratives.
• Strong interviewing and storytelling skills to extract useful detail from demos and conversations.

Responsibilities

• Write customer and partner case studies, technical articles, product explainers, launch materials, and social posts.
• Interview customers, partners, and internal experts, using demos and results to create evidence-based stories.
• Build familiarity with the platform, marketplace, and customer workflows to explain them accurately.
• Collaborate with founders and cross-functional teams to communicate product vision and platform outcomes in a consistent voice.
• Propose topics and formats, manage drafts through feedback and publication, and refine content based on reader engagement.

Skills

Technical writing

AI content experience

Interviewing skills

Job description

About the Role

This role sits at the intersection of product, marketing, and community at an AI infrastructure startup. You will turn customer work, product developments, and research into clear, technically grounded content for AI engineers, researchers, and technical leaders.

What You'll Do

• Write customer and partner case studies, technical articles, product explainers, launch materials, and social posts.

• Interview customers, partners, and internal experts, then use demos and results to create evidence-based stories.

• Build familiarity with the platform, marketplace, and customer workflows to explain them accurately.

• Work with founders and cross-functional teammates to communicate product vision, technical insights, and platform outcomes in a consistent voice.

• Propose topics and formats, manage drafts through feedback and publication, and refine content based on reader engagement and team input.

What We're Looking For

• Experience writing technical content for engineering or AI audiences, supported by a portfolio that makes complex concepts clear.

• Ability to learn new platforms and technologies quickly and translate technical conversations into accessible narratives.

• Strong interviewing and storytelling skills, including the ability to draw useful detail from demos and conversations.

• Comfort working across product, marketing, and customer-facing teams, and managing content projects from idea to publication.

• Interest or background in AI, machine learning, or related technical domains.

Compensation & Benefits

Compensation is $100,000 to $165,000 USD annually. Visa sponsorship is available.

Location

On-site in San Francisco, California, United States.