Technical Writer

Vant4ge; Salt Lake City (UT); On-site; USD 60,000 - 90,000; Full time

Job summary

Vant4ge, a mission-driven tech firm, is seeking a Technical Writer to create high-quality software documentation that guides users and developers. You will collaborate with developers, quality engineers, product managers, and usability experts to improve our products' usability and adoption.

You will produce user guides, UI text, online help and tutorials; ensure content is clear, accurate and well-structured; and help shape our information architecture for reuse and single-sourcing across

Qualifications

• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• University degree in Computer Science, Engineering or equivalent preferred

Responsibilities

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture

Skills

Technical writing

Attention to detail

Conceptual understanding

Self-starting

Education

University degree in Computer Science or Engineering

Tools

Microsoft Office

Job description

Are you passionate about building a technology-based product that will actually help people in need? Do you want to work in an environment that is dynamic, challenging and constantly evolving? As a member of the team you'll have the opportunity to work in a highly collaborative, creative, and agile environment.

We are Vant4ge. Our staff is passionate about using technology to help and give hope to people who may have become involved in local, state, or federal justice systems. We provide an online community of care that connects, coordinates and tracks of all those who are involved in the correctional/rehabilitative life cycle, including those with the most stake (the justice involved youth or adult, him/herself). Our technology seeks to empower all involved to assess, assign and encourage completion of treatment plans that will improve success in the community. We enjoy knowing our software at the end of the day is being used to help people.

Job Overview

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work closely with a team of talented individuals who work collaboratively as developers, quality engineers, product managers, and usability experts to make our products easier to use.

Responsibilities and Duties

Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

Write easy-to-understand user interface text, online help and developer guides

Create tutorials to help end-users use a variety of applications

Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

Create and maintain the information architecture

Qualifications

Proven working experience in technical writing of software documentation

Ability to deliver high quality documentation paying attention to detail

Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

Strong working knowledge of Microsoft Office

Basic familiarity with the SDLC and software development

University degree in Computer Science, Engineering or equivalent preferred

We highly value:

Passion for and responsibility to the customer/partner

Must be self-starting, hardworking and inquisitive

Leadership through innovation in everything you do

Passion for what you do and being self-critical to improve

Relentless commitment to win

Personal and corporate integrity