Technical Writer

Shopping Partners LLC; Philadelphia (Philadelphia County); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Paid certifications

Conferences

Learning time

Job summary

Shopping Partners LLC in Philadelphia, PA is seeking a Technical Writer who blends customer service with creativity to translate objectives into actionable steps. This role offers ownership of the general call and a competitive salary.

Beyond base pay, the company funds certifications, conferences, and dedicated learning time. Candidates should have about 4+ years in a general role and 5+ years applying creativity. US work authorization; sponsorship not required.

Qualifications

• Clear, tidy documentation reflecting clear thought.
• Ability to set clear goals and persuade stakeholders.
• 5+ years applying creativity in general settings.
• Around 4+ years hands-on experience in a general role.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Translate mid-level objectives into concrete, actionable day-to-day steps.
• Know when a Philadelphia relationship needs a call, not an email.
• Pair self-motivation with the ability to explain clearly.
• Collaborate across teams that rarely sit in the same room.
• Keep records, systems, and shared files organized and up to date.
• Handle confidential information with discretion and sound judgment.
• Map handoffs between PA teams to prevent things falling through cracks.
• Balance independent work with effective freelance team collaboration.

Skills

Clarity of thought

Goal setting

Persuasion

Creativity

Self-motivation

Job description

We built this Technical Writer role around momentum, so if you pair Customer Service with Creativity, Shopping Partners LLC will get out of your way. Here's the long and short of it — Shopping Partners LLC pays $81,000 - $108,000, trusts your 4 years, and lets you own the general call.

Key Responsibilities

• Translate mid-level objectives into concrete, actionable day-to-day steps
• Sense when a Philadelphia relationship needs a call, not an email
• Pair Self-Motivation fluency with the patience to explain it plainly
• Partner sideways with teams who rarely sit in the same room
• Keep records, systems, and shared files organized and up to date
• Handle confidential information with discretion and sound judgment
• Map the handoffs between PA teams so nothing falls in the cracks
• Balance independent work with effective freelance team collaboration

What You'll Bring

• Clarity of thought that shows up in tidy documentation
• Real Goal Setting chops, plus the Persuasion curiosity to keep growing
• 5+ years putting Creativity to work in a general setting
• Around 4+ years of hands-on experience in a general role
• Authorized to work in the United States without sponsorship

Our team at Shopping Partners LLC is experiment-friendly, collaborative, and proud to call Philadelphia, PA home. We give people real $81,000 - $108,000 stakes in the outcome so ownership stops being a buzzword.

Beyond the $81,000 - $108,000 base, Shopping Partners LLC invests in your growth through paid certifications, conferences, and dedicated learning time.

This role is being actively staffed, with offers expected before the quarter closes.