Technical Writer: Growth, Certifications & Collaboration

Shopping Partners LLC; Philadelphia (Philadelphia County); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Paid certifications

Conferences

Learning time

Job summary

Shopping Partners LLC in Philadelphia, PA is seeking a Technical Writer who blends customer service with creativity to translate objectives into actionable steps. This role offers ownership of the general call and a competitive salary.

Beyond base pay, the company funds certifications, conferences, and dedicated learning time. Candidates should have about 4+ years in a general role and 5+ years applying creativity. US work authorization; sponsorship not required.

Qualifications

• Clear, tidy documentation reflecting clear thought.
• Ability to set clear goals and persuade stakeholders.
• 5+ years applying creativity in general settings.
• Around 4+ years hands-on experience in a general role.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Translate mid-level objectives into concrete, actionable day-to-day steps.
• Know when a Philadelphia relationship needs a call, not an email.
• Pair self-motivation with the ability to explain clearly.
• Collaborate across teams that rarely sit in the same room.
• Keep records, systems, and shared files organized and up to date.
• Handle confidential information with discretion and sound judgment.
• Map handoffs between PA teams to prevent things falling through cracks.
• Balance independent work with effective freelance team collaboration.

Skills

Clarity of thought

Goal setting

Persuasion

Creativity

Self-motivation

Job description

Shopping Partners LLC in Philadelphia, PA is seeking a Technical Writer who blends customer service with creativity to translate objectives into actionable steps. This role offers ownership of the general call and a competitive salary.

Beyond base pay, the company funds certifications, conferences, and dedicated learning time. Candidates should have about 4+ years in a general role and 5+ years applying creativity. US work authorization; sponsorship not required.