Technical Writer

Energy Innovation Corp; Kent (WA); Hybrid; USD 81,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Generous benefits package

Job summary

Enterprise Products Partners in Kent, WA is hiring a mid-level Technical Writer on a hybrid basis. The role offers a salary range of $81,000 to $120,000 with room to advance.

You will translate customer service complexity for a non-technical audience, present ideas to stakeholders, and support daily operations at the Kent site to keep workflows moving. This position emphasizes cross-functional collaboration and proactive problem solving in a fast-growing team.

Qualifications

• Translate customer service complexity for non-technical audiences.
• Present ideas to stakeholders at all levels.
• Grit to debug at 4pm on a Friday without complaint.
• Deliver bad news early and clearly.
• Collaborate cross-functionally with engineers and marketers.

Responsibilities

• Turn a vague hybrid mandate into work Enterprise Products Partners can measure
• Refuse to let Customer Service debt quietly accumulate on your watch
• Keep Enterprise Products Partners's hybrid commitments visible and on track
• Pressure-test assumptions before they harden into expensive mistakes
• Bridge Multitasking and Professionalism so neither team works in the dark
• Support daily operations at our Kent site and keep workflows moving

Skills

Stakeholder presentation

Cross-functional collaboration

Non-technical translation

Deadline pressure

Conflict resolution

Accountability

Job description

Join Enterprise Products Partners as a Technical Writer and help us build on the momentum we've gained across general. We're hiring a mid-level Technical Writer to join Enterprise Products Partners on a hybrid basis, with $81,000 - $120,000 on offer and genuine room to advance.

Key Responsibilities

• Turn a vague hybrid mandate into work Enterprise Products Partners can measure
• Refuse to let Customer Service debt quietly accumulate on your watch
• Keep Enterprise Products Partners's hybrid commitments visible and on track
• Pressure-test assumptions before they harden into expensive mistakes
• Bridge Multitasking and Professionalism so neither team works in the dark
• Support daily operations at our Kent site and keep workflows moving

What You'll Bring

• Comfortable presenting ideas to stakeholders at every level
• Familiarity with Professionalism and related tools or frameworks
• Experience translating Customer Service complexity for a non-technical audience
• The grit to debug at 4pm on a Friday without complaint
• The composure to deliver bad news early and clearly
• Cross-functional ease, from Teamwork engineers to Initiative marketers
• Reliable, accountable, and committed to following through

The story of Enterprise Products Partners is really the story of Kent, WA betting on a fast-growing idea about general and being proven right. Giving and receiving direct feedback is a skill we practice openly across every level.

Beyond $81,000 - $120,000, Enterprise Products Partners offers a generous benefits package and the chance to lead projects that build your skills.

Right now we are scheduling first-round calls for Kent, WA-based candidates.