Technical Writer

Acro Service Corp; Orlando (FL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Acro Service Corp is seeking an HR Documentation Specialist/Technical Writer to enhance standardization and governance of HR documents. This role involves creating and managing SOPs and compliance documentation, collaborating with HR subject matter experts, and developing user-friendly job aids.

The ideal candidate will have 3–5 years of experience in technical writing and familiarity with HR processes. This is a hybrid role requiring 3 days a week in the Orlando office.

Qualifications

• 3–5 years of experience in technical writing or process documentation.
• Strong technical writing, editing, and information structuring skills.
• Ability to simplify legal/technical content into clear instructions.

Responsibilities

• Create and manage HR SOPs, workflow guides, and compliance documentation.
• Collaborate with HR SMEs to capture and translate complex processes.
• Develop user-friendly job aids, flowcharts, and training content.
• Maintain centralized documentation repositories with version control.
• Ensure alignment with compliance, audit, and quality standards.

Skills

Technical writing

SOPs

Process mapping

Workflow documentation

SharePoint

MS Office

Visio

Lucidchart

Tools

Visio

Lucidchart

SharePoint

MS Office

Job description

Job Title : HR Documentation Specialist / Technical Writer

Duration : 12 months with possible extension

Hybrid role (3 days/week in office)

Job Description:

We’re looking for a detail-oriented professional to drive standardization and governance of HR documentation, including SOPs, process maps, and training materials.

Key Responsibilities:

• Create and manage HR SOPs, workflow guides, and compliance documentation
• Collaborate with HR SMEs (HRIS, ER, TA) to capture and translate complex processes
• Develop user-friendly job aids, flowcharts, and training content
• Maintain centralized documentation repositories (SharePoint) with version control
• Ensure alignment with compliance, audit, and quality standards

Key Skills:

• Strong technical writing, editing, and information structuring skills
• Experience with SOPs, process mapping, and workflow documentation
• Proficiency in tools like Visio, Lucidchart, SharePoint, MS Office
• Ability to simplify legal/technical content into clear instructions
• Knowledge of HR processes and compliance frameworks

Requirements:

• 3–5 years of experience in technical writing/process documentation