Technical Writer

Gdh Consulting, Inc.; Morrisville (NC); Remoto; USD 48.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Wellbeats membership

Gym discount

Descrizione del lavoro

GDH is seeking a Technical Documentation Writer to develop, manage, and publish high-quality technical content. You will work in an Agile setting with product managers, engineers, and UI/UX designers to translate complex requirements into clear user-facing docs for APIs, developer guides, and manuals.

The role emphasizes maintaining accuracy across large documentation sets, aligning with brand standards, and using Git, Markdown, and CMS tools like AEM.

Competenze

• Bachelor's degree with at least 8 years of related experience or Master's degree with at least 4 years of relevant experience.
• Exceptional written communication, editing skills, and thorough knowledge of English grammar and style.
• Strong attention to detail with the ability to organize large, complex documentation sets.
• Proven ability to meet tight deadlines and manage multiple priorities.
• Technical proficiency with Git, GitHub, Markdown, static site generators, and content management systems such as Adobe Experience Manager.
• Understanding of CI/CD workflows, basic CLI operations, and API documentation standards.
• Basic scripting skills in Python and familiarity with pip package management.
• Experience with emerging AI tools for content development and workflow integration.
• Ability to collaborate effectively with cross-disciplinary teams in an Agile environment.
• Must be legally authorized to work in the United States.

Mansioni

• Create, update, and publish comprehensive technical documentation such as API references, developer guides, and operational manuals.
• Maintain and audit existing documentation to ensure accuracy, consistency, and alignment with brand standards.
• Collaborate with cross-functional teams including product managers, engineers, and UI/UX designers to gather technical requirements and translate them into customer-facing content.
• Convert technical engineering work into clear, accessible documentation using Agile methodologies.
• Support content integration into developer portals and publish workflows, including version control and content management system utilization.
• Incorporate reviewer feedback to uphold high documentation standards.
• Utilize tools such as Git, Markdown, static site generators, and content management systems for documentation development and publishing.
• Proactively learn and apply new technologies, including AI-assisted content generation tools, to improve documentation quality and efficiency.
• Assist in maintaining documentation consistency across multiple audiences and platforms.
• Ensure all documentation aligns with technical standards and branding guidelines.

Conoscenze

Technical writing

Editing

Attention to detail

Agile collaboration

Cross-functional teamwork

Formazione

Bachelor's degree in related field

Master's degree in related field

Strumenti

Git

GitHub

Markdown

Static site generators

Adobe Experience Manager

CI/CD workflows

Python scripting

CLI

Descrizione del lavoro

Role Summary

This role involves developing, managing, and publishing high-quality technical documentation to support a range of products and services. The individual will work within a collaborative, Agile environment to produce clear, accurate, and user-friendly content for diverse audiences, including users, partners, and internal teams. The position requires a detail-oriented writer with technical proficiency and the ability to manage multiple projects simultaneously.

Responsibilities

• Create, update, and publish comprehensive technical documentation such as API references, developer guides, and operational manuals.
• Maintain and audit existing documentation to ensure accuracy, consistency, and alignment with brand standards.
• Collaborate with cross-functional teams including product managers, engineers, and UI/UX designers to gather technical requirements and translate them into customer-facing content.
• Convert technical engineering work into clear, accessible documentation using Agile methodologies.
• Support content integration into developer portals and publish workflows, including version control and content management system utilization.
• Incorporate reviewer feedback to uphold high documentation standards.
• Utilize tools such as Git, Markdown, static site generators, and content management systems for documentation development and publishing.
• Proactively learn and apply new technologies, including AI-assisted content generation tools, to improve documentation quality and efficiency.
• Assist in maintaining documentation consistency across multiple audiences and platforms.
• Ensure all documentation aligns with technical standards and branding guidelines.

Qualifications

• Bachelor's degree with at least 8 years of related experience or Master's degree with at least 4 years of relevant experience.
• Exceptional written communication, editing skills, and thorough knowledge of English grammar and style.
• Strong attention to detail with the ability to organize large, complex documentation sets.
• Proven ability to meet tight deadlines and manage multiple priorities.
• Technical proficiency with Git, GitHub, Markdown, static site generators, and content management systems such as Adobe Experience Manager.
• Understanding of CI/CD workflows, basic CLI operations, and API documentation standards.
• Basic scripting skills in Python and familiarity with pip package management.
• Experience with emerging AI tools for content development and workflow integration.
• Ability to collaborate effectively with cross-disciplinary teams in an Agile environment.
• Must be legally authorized to work in the United States.

Publishing Pay Range

Publishing Pay Range: $35.00 - $45.00 Hourly

This is a fully remote role and can be performed from an approved location.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs. Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

• GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance.
• These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company.
• Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services.
• Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans.
• Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!

For more detailed information on benefits, please go to GDH's website under the tab for candidates.

Equal Employment Opportunities (EEO)

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants.