Technical Writer

Software People, Inc.; Clemson (SC); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Software People, Inc. seeks a seasoned Technical Writer to create and maintain project artifacts in a fast-paced IT environment. You will collaborate with Project Directors, Developers, Analysts, and SMEs to document goals, designs, and processes for internal teams and external vendors.

Remote for GA/SC candidates; Clemson, SC on-site option. The role requires 5+ years IT writing, strong MS Office/SharePoint skills, and the ability to produce clear, branded documents and visuals.

Qualifications

• 5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids
• 3+ years of technical writing experience
• Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel
• 3+ years of experience with MS SharePoint application
• Advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency
• Experience in writing Advanced Planning Documents and/or Request For Proposals
• Understanding of LEAN / Agile development style
• Experience with BizAgi

Responsibilities

• Work with Business Analyst/SMEs to understand project goals and create deliverables and supporting docs
• Recommend deliverables from analysis and design discussions
• Collaborate with technical staff to simplify deliverables
• Organize and write supporting documents as needed
• Select visuals to enhance user understanding
• Revise documents as issues arise
• Maintain project SharePoint and document repository

Skills

IT experience

Technical writing

SharePoint

MS Office

RFP writing

Lean/Agile

BizAgi

Govt environment

Education

Bachelor's degree

Job description

Phone/Skype Hire. Remote for GA and SC candidates

Location: Clemson, SC / Remote

Duration: 12+ months

The Technical Writer will work with various internal teams including the Project Director/Project Managers, Technical Director/Developers, and Business Analysts/SMEs in a development environment, to create business and technical project artifacts that will be utilized internally by the project team, executive management, agency staff and/or externally by vendors, CMS or other stakeholders. We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Responsibilities

• Work alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation
• Provide recommendations on deliverables to be produced as a result of analysis/design discussions
• Work with technical staff to make deliverables easy to understand
• Organize and write supporting documents when needed
• Select photographs, drawings, diagrams, and charts that increase users' understanding
• Revise documents as new issues arise
• Aid in organizing and maintaining the project's SharePoint and other document repository

Skills Needed

5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids

3+ years of technical writing experience

Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel

3+ years of experience with MS SharePoint application

Advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency

Experience in writing Advanced Planning Documents and/or Request For Proposals

Understanding of LEAN / Agile development style

Experience with BizAgi

Education

Completed Bachelor's degree

Skill

Experience in a government environment