Technical Training Specialist - Sr. Lead

Entergy; Beaumont (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

No relocation assistance

Mandatory pre-employment drug testing

Job summary

Entergy Corporation is seeking a Technical Training Specialist - Sr. Lead to deliver technical skills training to new and senior craft personnel. This role requires strong communication and evaluation skills to assess participant competency effectively.

Located in Beaumont, TX, the position is essential for ensuring that craft workers receive proper training on safety and technical skills. Applicants should have extensive utility industry experience and be able to develop training materials.

Qualifications

• 6+ years of utility industry experience with strong distribution/line operations experience.
• Ability to deliver, produce, and develop training course material with or without a degree.
• Strong verbal and written communication skills.

Responsibilities

• Conduct safety and technical skills training programs.
• Evaluate employee performance and recommend progression.
• Develop and maintain safety and technical training materials.

Skills

Strong Safety culture

Effective communication skills

Interpersonal skills

Organizational skills

Technical craft techniques

Education

Technical associate degree or equivalent utility experience

Job description

Technical Training Specialist - Sr. Lead

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

Note: This is an onsite position requiring in office work out of our offices in Beaumont, TX, Lake Charles, LA, The Woodlands, TX, or Conroe, TX. Those outside the areas listed would need to relocate; relocation assistance is not available for this posting.

Job Summary / Purpose

The Training Specialist delivers technical skills training and instruction to new and senior level craft personnel. The training is delivered in a progressive fashion beginning with fundamental skills to the most complex. Critical to this position is not only the ability to communicate effectively, but also to evaluate accurately a participant’s confidence and competency. This position weighs heavily when determining the advancement of craft personnel. This specific position will support Distribution Line, utility automation and safety mandated training as well as other training as assigned by Supervisor of Utility Learning and Development.

Job Duties / Responsibilities

• Conduct safety and technical skills training programs to ensure employees have the right knowledge of safety, policies and procedures, and the technical skills required to perform effectively in their jobs.
• Mitigate all risk associated with delivery of technical skills training and report safety violations.
• Evaluate employee and classification to determine the training curriculum needed for safe, compliant, and error-free performance of their respective position. Support design, development and maintenance of new and existing safety, skills and technical training materials.
• Facilitate delivery of technical skills instruction for craft workers within the Distribution organization. Must be versed in various delivery formats including distance learning and knowledgeable of the subject matter in both theory and practical application.
• Observe and evaluate performance of training participants, and recommend progression or not in respect to the training participants' abilities.
• Evaluate effectiveness of training processes and programs and provide feedback to management.
• Communicate with stakeholders and industry experts to identify best practices on existing training courses and content, and requests for additional training courses and programs.
• Provide department personnel with training and assignment opportunities that allow for the development and expansion of their knowledge, skills, and abilities.
• Learn and utilize technology, and provide support for training records reporting and other responsibilities as assigned by ULD leadership.

Minimum Requirements

Minimum education required:

• Technical associate degree or equivalent utility experience.

Minimum experience required:

• Technical Training Specialist: 6+ years utility industry experience (with strong distribution/line operations experience) with the ability to deliver, produce and develop training course material without a degree, or 3+ years of experience with a degree.
• Technical Training Specialist, Sr: 8+ years utility industry experience (with strong distribution/line operations experience) with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.
• Technical Training Specialist, Sr Lead: 10+ years utility industry experience (with strong distribution/line operations experience) with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.
• Preferred:
  • Experience in developing and administering training programs.
  • Distribution/line operations experience.

Minimum Knowledge, Skills and Abilities

• Strong Safety culture. Practical knowledge of technical skill to be taught. Able to perform technical craft techniques appropriate to the subject matter being taught.
• Effective communication in various mediums and styles. Strong verbal and written communication skills. Strong presentation skills and public speaking.
• Good interpersonal skills and customer focus.
• Extensive intersystem travel required (up to 40%).
• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Ability to work with multiple levels of the organizational structure.
• Strong organizational skills with ability to manage multi-projects simultaneously.
• Willingness to assume a storm restoration role and travel if necessary.

Certificates, Licenses, etc. Required

• None.

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing.

Primary Location

Texas - Beaumont || Louisiana - Lake Charles || Texas - Conroe || Texas - Woodlands

Job Function

Corporate

FLSA Status

Professional

Relocation Option

No Relocation Offered

Union Description / Code

NON BARGAINING UNIT

Number of Openings

1

Req ID

123823

Travel Percentage

25% to 50%

Equal Opportunity Employer

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.