Senior Technical Training Specialist

Entergy; West Monroe (LA); On-site; USD 80,000 - 100,000; Full time

Job summary

Entergy in West Monroe, Louisiana is looking for a Senior Tech Training Specialist to provide training services to Power Generation personnel. This role involves understanding performance needs, developing and delivering curriculum, and ensuring training effectiveness through various evaluation models.

The ideal candidate will have extensive experience in power generation, effective communication skills, and the ability to work independently. Join our commitment to safety and excellence in training for our team.

Qualifications

• 6+ years of power generation experience or related industry experience with ability to develop training materials.
• 8+ years with or without a degree for Sr role.
• 12+ years with or without a degree for Sr Staff role.

Responsibilities

• Determine training needs and priorities for Power Generation organization.
• Conduct needs analysis to develop new or update existing curricula.
• Deliver and facilitate multi-skilled training courses.

Skills

Effective communication

Strong interpersonal skills

Knowledge of Combustion Turbine and associated auxiliaries

Knowledge in Instrumentation and Controls

Ability to write technical manuals

Education

High school diploma or equivalent

Associate degree in Process Technology

Tools

LMS

SharePoint

Adobe suite products

Job description

Job Summary/Purpose

The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions. Provide safety, operations and maintenance training services to Power Generation personnel and solicit and respond to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers' needs. Responsible for the administration of all phases A.D.D.I.E. in the Systematic Approach to Training (SAT) process.

Job Title and Work Location

Job Title: Sr, Tech Training Specialist
Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC

Job Duties/Responsibilities

• Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, and other technical training for the Power Generation organization.
• Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives.
• Conduct needs and performance analysis to develop the basis for new curriculum development or updating existing curricula for Power Generation operations, maintenance, and other technical personnel.
• Develop and edit classroom training materials and provide input into overall training content to meet training needs.
• Solicit and respond to feedback regarding content, delivery, training department processes, etc.
• Oversee, schedule, deliver, teach and/or facilitate multi-skilled training courses, including control room simulator training on CCCT, operating fundamentals of CCCT, instrumentation, electrical, and mechanical maintenance practices.
• Apply evaluation models (such as Kirkpatrick) to ensure training effectiveness and determine future delivery methods.
• Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation.
• Apply ADDIE or other development models for course development and maintain course history information.
• Obtain technical reviews from content owners and ensure accuracy of revisions to provide high-quality technical materials.
• Collaborate with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents; develop and manage a technical documentation plan for each project.
• Participate in continuous improvement of technical writing processes and systems to ensure quality, compliance, and reliability of technical publications.
• Work with minimal supervision to complete work on schedule and within budget.

Minimum Requirements

Education
High school diploma required, or equivalent.

Desired
Associate degree in Process Technology.

Experience

• Multi Skilled Tech Training Specialist: 6+ years of power generation or related industry experience with ability to deliver, produce and develop training materials without a degree, or 5+ years with a degree.
• Multi Skilled Tech Training Specialist, Sr: 8+ years with or without a degree (5+ years with a degree).
• Multi Skilled Tech Training Specialist, Sr Staff: 12+ years with or without a degree (5+ years with a degree).

Knowledge, Skills and Abilities

• Ability to travel up to 75% to support field locations in Texas, Arkansas, Mississippi, and Louisiana.
• Effective communication across various mediums and styles; strong interpersonal skills; ability to integrate into diverse teams.
• Working knowledge of or ability to learn LMS and SharePoint.
• Operations Skills: Knowledge of Combustion Turbine and associated auxiliaries, generator and related equipment, CCCT knowledge, and understanding steam properties related to Power Generation. Familiarity with Adobe suite products and content management is preferred.
• Maintenance Skills – in one of these disciplines in addition to Operations: Instrumentation and Controls or Electrical or Mechanical; experience with installation, calibration, troubleshooting, and documentation is desired. Welding skills are highly desired for mechanical track.
• Ability to write operating procedures, technical manuals, and product documentation is desired.

Certificates, licenses, etc. None specified as required.

Other

• Primary Location: Louisiana - West Monroe, LA
• Job Function: Corporate
• FLSA Status: Professional
• Union description/code: NON BARGAINING UNIT
• Number of Openings: 1
• Req ID: 123719
• Travel Percentage: 25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. EEO statements are included below as required by law.

EEO and Accessibility

The Entergy System of Companies provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or protected veteran status, in accordance with applicable laws. We comply with laws governing non-discrimination in employment in every location. We prohibit harassment based on protected characteristics. Reasonable accommodations for online applicants are available during the recruiting process. If you need an accommodation, contact HR.

Working Conditions
Entergy expects employees to be available to work additional hours, in alternate locations, and/or to perform duties during storms, outages, or emergencies. Exempt employees may not be paid overtime for such duties.