Sr, Tech Training Specialist

Entergy Corporation; West Monroe (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

Entergy Corporation is seeking a Training Specialist in West Monroe, Louisiana. This role involves developing training solutions for Power Generation personnel while analyzing their performance needs. You will collaborate with various teams to create and implement effective training courses.

The ideal candidate should have at least 6 years of experience in the industry. A high school diploma is required, and the ability to travel up to 75% is essential. Join Entergy to contribute to safety and operational excellence!

Qualifications

• 6+ years of experience in power generation or related industry.
• Ability to travel up to 75%.
• Experience in curriculum development.

Responsibilities

• Analyze performance needs for training solutions.
• Develop technical training courses.
• Conduct needs analysis and gather feedback.

Skills

Training development

Communication

Interpersonal skills

Technical writing

Knowledge of power generation

Education

High school diploma or equivalent

Tools

LMS and SharePoint

Adobe suite

Job description

JOB SUMMARY/PURPOSE

The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions. Provide safety, operations and maintenance training services to Power Generation personnel and solicit and respond to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers' needs. Responsible for the administration all phases Analyze, Design, Develop, Implement and Evaluate (ADDIE) in the Systematic Approach to Training (SAT) process.

JOB DUTIES/RESPONSIBILITIES

Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance and other technical training for the Power Generation organization.

Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives.

Conduct needs and performance analysis to develop the basis for new curriculum development or for updating existing curricula for Power Generation operations, maintenance, and other technical personnel.

Develop and edit classroom training materials and provide input into overall training content in order to provide the most relevant training to meet the training needs.

Solicit and respond to feedback regarding content, delivery, training department processes, etc. related to training delivery.

Oversee, schedule, deliver, teach and/or facilitate multi‑skilled training courses, including control room simulator training on CCCT, operating fundamentals of CCCT, instrumentation, electrical, and mechanical maintenance practices.

Apply evaluation models such as Kirkpatrick's model of evaluation to assure highest level of training effectiveness and analyze existing training delivery to determine the appropriate method for future delivery.

Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation.

Apply ADDIE or other development models as required for all course development projects and maintain course history information.

Actively solicit feedback on programs and update as needed; improve training initiatives to improve training effectiveness.

Obtain technical reviews from content owners and ensure accuracy of revisions to provide customers with the highest quality technical materials.

Collaborate with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents as requested; also develop and manage a technical documentation plan for each project outlining deliverables, due dates, and launch requirements.

Participate in continuous improvement of technical writing processes and systems (e.g., content management) to ensure quality, compliance, and reliability of technical publications.

Work with a minimum of supervision to complete all work on schedule and budget.

MINIMUM REQUIREMENTS

High school diploma required, or equivalent.

MINIMUM EXPERIENCE REQUIRED

Multi Skilled Tech Training Specialist: 6+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.

Multi Skilled Tech Training Specialist, Sr: 8+ years of power generation or other industry experience or 5+ years of experience with a degree.

Multi Skilled Tech Training Specialist, Sr Staff: 12+ years of power generation or other industry experience or 5+ years of experience with a degree.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

Ability to travel up to 75% to support field locations in Texas, Arkansas, Mississippi, and Louisiana.

Able to effectively communicate in various mediums and styles.

Strong interpersonal skills; ability to integrate seamlessly into diverse teams.

Working knowledge and/or the ability to learn to work with an LMS and SharePoint.

OPERATIONS SKILLS REQUIRED

Combustion Turbine and associated auxiliaries; generator and associated auxiliaries; CCCT knowledge and associated equipment; understanding of the physical properties of steam as it relates to the Power Generation industry.

Familiarity with Adobe suite products and similar word processing and desktop publishing tools; experience in content management and/or revision control; experience with print, web‑based, and electronic delivery of documents; understanding, interpretation, and organization of technical manuals and data; experience writing operating procedures, technical manuals, and/or product‑oriented documentation desired.

MAINTENANCE SKILLS REQUIRED – candidate must possess skills in one of the following disciplines

• Instrumentation and Controls – Proficient in installation, calibration, and troubleshooting of various types of industrial process instruments and control system integration.
• Electrical – Proficient in high, medium, and low voltage power and control system installation, maintenance, and troubleshooting of various electrical power and control switchgear, power distribution centers, and motor control centers and associated electrical equipment.
• Mechanical – Proficient in the installation, operation and maintenance of various pumps, valves, combustion turbines, steam turbines, compressors, and other associated mechanical equipment. Welding skill set highly desired.

CERTIFICATES, LICENSES, ETC. REQUIRED

None.

PRIMARY LOCATION

Louisiana - West Monroe

JOB FUNCTION

Corporate

FLSA STATUS

Professional

RELOCATION OPTION

None listed

UNION DESCRIPTION/ CODE

NON BARGAINING UNIT

NUMBER OF OPENINGS

1

TRAVEL PERCENTAGE

25% to 50%

EEO STATEMENT

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System Company employees to perform their expected job duties is absolutely not tolerated.

ADDITIONAL RESPONSIBILITIES

As a provider of essential services, Entergy expects its employees to be available to work additional hours, work in alternate locations, and/or perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

WORKING CONDITIONS

As a provider of essential services, Entergy expects its employees to be available to work additional hours, work in alternate locations, and/or perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.