Technical Training Specialist

SkillOps, LLC; Virginia Beach, Northern (VA, KY); Hybrid; USD 70,000 - 80,000; Full time

Job summary

SkillOps is seeking a Technical Training Specialist to deliver instructor-led technical training across classroom, virtual, and hybrid environments. You will prepare labs, validate software and equipment, and support learner success with coaching and technical guidance.

The role focuses on Microsoft Power Platforms, SharePoint, and other Microsoft technologies, with opportunities to apply AI tools and continually improve curricula and delivery methods. Travel to client sites is required.

Qualifications

• 3+ years delivering instructor-led technical training or comparable technical education.
• Expertise in one or more Microsoft technologies, CompTIA certification domains, or enterprise software platforms.
• AI Experience: using and teaching AI tools and technologies in training contexts.
• Strong technical troubleshooting in live learning environments.
• Excellent presentation, facilitation, and communication skills.
• Ability to simplify complex concepts for diverse learners.
• Experience with virtual labs, cloud-based learning, or hands-on labs.
• Willingness to travel to client sites.

Responsibilities

• Deliver instructor-led technical training in classroom, virtual, and hybrid environments.
• Prepare and validate labs, software, equipment, and learning environments.
• Troubleshoot issues during live instruction.
• Demonstrate real-world use cases and best practices.
• Support learners with coaching and technical guidance.
• Coordinate with Learning & Technology to improve curriculum and labs.
• Represent SkillOps professionally with clients.

Skills

Technical training delivery

Microsoft technologies

AI tools

Presentation skills

Travel willingness

Tools

LMS

AI platforms (ChatGPT Copilot Google Gemini Claude)

Job description

Good Faith Pay Range: In accordance with Virginia law, the good-faith pay range for this position is $70,000-$80,000 per year. Actual compensation will be determined based on the candidate's qualifications, education, experience, skills, and other legitimate business factors.

The Technical Training Specialist delivers high-quality, instructor-led technical training that helps learners build practical, job-ready skills they can applyimmediately. This roleis responsible forpreparing andfacilitatingtechnical courses, validating lab environments, supporting learner success,maintainingtechnical subject matterexpertise, and partnering withinthe Learning & Technology team to continuously improve course quality and delivery. AtSkillOps, technical training is part of our broader mission to build capability, develop leaders, and prepare organizations forwhat'snext. The Technical Training Specialist delivers precision-built capability experiences, with a focus on learning that changes what people can do- not just what they know. Our instructors are more than presenters—they are trusted technical advisors who create engaging, hands-on learning experiences that build confidence, develop real-world capability, and help individuals and organizations succeed. Every class should leave learners able toimmediatelyapply whatthey'velearned in the workplace.

Primary Areas of Instruction

• Microsoft PowerPlatforms
• MicrosoftSharepoint,Projectand other Microsoft Technologies
• Other technologies as assigned
• Deliver instructor-led technical training in classroom, virtual, and hybrid environments.
• Translate complex technical concepts into practical, learner-friendly instruction.
• Prepare andvalidatelabs, software, equipment, and learning environments before delivery.
• Troubleshoot classroom, learner, software, lab, and technical issues during live instruction.
• Demonstrate real-world use cases, best practices, and practical application oftechnologies taught.
• Answer advanced learner questions beyond the published curriculum whenappropriate.
• Maintain technicalexpertise, certifications, and instructional readiness.
• Review certification exam changes and recommend curriculum updates.
• Support learners during class through coaching and technical guidance.
• Monitor learner engagement, comprehension, lab completion, and feedback.
• Documentdeliveryobservations, recurring learner questions, and recommended improvements.
• Participate in course pilots, lab testing, and facilitator readiness activities.
• Partner with Learning & Technology to improve curriculum, labs, assessments, and delivery methods.
• RepresentSkillOpsprofessionally while building trust with learners and client stakeholders.
• Utilize AI-enabled tools whereappropriate to improve instructional preparation and learner engagement.
• Travel to client locations asrequiredfor onsite training delivery

Success in this Role

• Deliver engaging, high-quality learning experiences.
• Maintain excellent learner satisfaction scores.
• Ensure reliable lab environments with minimal disruption.
• Continuously improve course materials and instructional quality.
• Maintain current certifications and technicalexpertise.

Required Qualifications

• 3+ years delivering instructor-led technical training or comparable technical education.
• Expertisein one or more Microsoft technologies, CompTIA certification domains, or enterprise software platforms.
• AI Experience: Demonstrated experience using and teaching artificial intelligence (AI) tools and technologies, including generative AI platforms such as ChatGPT, Microsoft Copilot, Google Gemini, or Claude, ability to incorporate AI tools into technical training, productivity workflows, and hands-on learning activities.
• Strong technical troubleshooting skills in live learning environments.
• Excellent presentation, facilitation, and communication skills.
• Ability to simplify complex technical concepts for learners with varying experience levels.
• Experience working with virtual labs, cloud-based learning environments, or hands-on technical labs.
• Strong organizational skills and attention to detail.
• Ability to work independently while collaborating across departments.
• Willingness to travelto client sites asrequired

Preferred Qualifications

• Current CompTIA certifications (A+, Network+, Security+, or equivalent).
• Microsoft Certified Trainer (MCT).
• Experience teaching adult learners and certification preparation courses.
• Experience developing or improving technical curriculum.
• Experience with Learning Management Systems (LMS).
• Knowledge of Microsoft 365, Azure, and enterprise productivity platforms.

Why JoinSkillOps?

AtSkillOps, we believe great instructors do more than deliver content- they help people transform the way they work. Our mission is to build capability that drives real organizational impact, equipping individuals and teams with the technical, leadership, and AI skills they need to succeed in a rapidly changing world.

Ifyou'repassionate about technology, enjoy helping others succeed, and want to be part of a team that is redefining workforce development,we'dlove to meet you.

#LI-MM1

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.