Technical Training Lead - Semiconductor Tools & AR

KLA; Phoenix (AZ); On-site; USD 73,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Life insurance

401(k) with company match

Employee stock purchase program (ESPP)

Tuition reimbursement

Paid time off

Job summary

KLA is seeking an instructor to develop and deliver advanced training for service engineers, integrating new tool tech and AR-based learning. You will collaborate with product engineers, manufacturing teams, and PSO to build comprehensive programs, materials, and certifications, while maintaining documentation and outcomes across global audiences.

The role requires 5+ years of related engineering experience or a Masters, with strong communication skills in English and willingness for travel.

Qualifications

• Engineering degree required or equivalent experience.
• 5 years of related experience with a Bachelor's; or 3 years with a Master's.
• Ability to communicate with international audience in English.

Responsibilities

• Develop technical training on service, maintenance, installation, repair, and troubleshooting.
• Deliver high-quality service training to field service engineers, technical support engineers, install engineers and external customers.
• Participate in tool building, manufacturing, field support, upgrades, installs, and other technical activities to master the technical know-how on the assigned product.
• Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones, deliverables, and training plans.
• Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; maintains action trackers and project documentation.
• Review engineering documentation, procedures, and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans.
• Learn and use new software and tools to develop high-quality videos, remote training, web-based modules, augment reality models and simulations to deliver highly engaging learning experiences.
• Fully maintain the assigned tools or equipment in the best possible conditions all the time. Performs regular health checks, preventive and corrective maintenance and upgrades.
• Follow and apply standard training design and development best practices, formats and templates.
• Review and validate service procedures on the tool. Assess the need to update documentation.
• Monitors the errors, mistakes, changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly.
• Able to support afternoon/evening shift training schedule.
• Business travel requirement ~ 15% to 20%.

Education

Engineering degree in optical, mechanical, electrical or electronic engineering

Master's degree in engineering

Job description

KLA is seeking an instructor to develop and deliver advanced training for service engineers, integrating new tool tech and AR-based learning. You will collaborate with product engineers, manufacturing teams, and PSO to build comprehensive programs, materials, and certifications, while maintaining documentation and outcomes across global audiences.

The role requires 5+ years of related engineering experience or a Masters, with strong communication skills in English and willingness for travel.