Technical Training Instructor

Stellantis Financial Services; Mansfield, Northern (MA, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

The Stellantis Financial Services Technical Training Instructor will deliver instructor-led technical training to Stellantis dealership and fleet technicians, as well as corporate personnel at training centers and mobile locations in Massachusetts.

You will manage course registrations, rosters, and the training center schedule while ensuring high technical proficiency across key skill areas. Strong communication and multitasking are essential.

Qualifications

• High school or GED Education.
• Minimum 5 year’s work experience as a Technician in a dealership and/or experience delivering automotive technical training curriculum.
• Ability to interact effectively with various personality types.
• Strong communication skills — written, verbal and platform.
• Ability to multi task and work in a rapid paced environment.
• Ability to prioritize tasks.
• Familiarity with office automation programs (PowerPoint, Excel, Word, etc.).
• Knowledge of service diagnostics procedures.

Responsibilities

• Deliver instructor-led technical training courses to Stellantis dealership and fleet technicians.
• Prepare for and maintain high-level proficiency in all skill areas.
• Manage course registrations, roster processing, and training center schedules.
• Oversee daily operational management of the training facility.
• Serve as the training center liaison and first point of contact for staff and dealers.

Skills

Spanish language skills

Strong communication skills

Ability to multi task

Ability to prioritize tasks

Interpersonal skills

Education

Bachelor's degree in Automotive Technology

ASE Certified - Automotive

Tools

Power Point

Excel

Word

Job description

The Technical Training Instructor is responsible for delivering instructor-led technical training courses to Stellantis Dealership and Fleet Technicians, corporate personnel at Stellantis Technical Training Centers and mobile locations. The Instructor will prepare for and maintain the highest-level of technical proficiency in all skill areas. Manage individual course registrations, roster processing, and development of a training center course schedule.

In addition to facilitating courseware, the Instructor is responsible for daily operational management of their assigned facility and serves as the Stellantis representative at their assigned training center. They will be the first point of contact for dealership personnel and contract staff in the training center. The Lead Instructor is the first point of contact 24/7 for facility emergencies including security breaches and fire alarms.

Operational tasks also include: maintaining training vehicles, special and hand tools, classrooms, course hardware and components, diagnosis equipment, and software updates. Lead instructors advise dealers and fleets on training needs, as well as assist in the training development process. They can assist students on self-study questions.

This position is also responsible to analyze and prepare potential solutions to non-budgetary or non-personnel deficiencies for training centers to present to Area Technical Training Manager(ATTM), prepare orders for items to support training center operations and present to ATTM for review and approval, maintain and audit the training center inventories to comply with the ATTM direction, coordinate and maintain the technical training schedule as directed by the ATTM, track progress toward technical training goals; identify deficiencies and present solutions to ATTM, act as the ATTM’s liaison with the Business Center to implement technical training strategies, assist the Field Support Analyst and ATTM with special assigned tasks, implement the Corporate Environmental processes at training centers, and assist the ATTMs with developing current and future personnel.

Basic Qualifications:

• High school or GED Education
• Minimum 5 year’s work experience as a Technician in a dealership and or experience delivering automotive technical training curriculum
• Ability to interact effectively with various personality types
• Strong communication skills -- written, verbal and platform
• Ability to multi task and work in a rapid paced environment
• Ability to prioritize tasks
• Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)
• Knowledge of service diagnostics procedures

Preferred Qualifications:

• Bachelor's degree in Automotive Technology is preferred
• ASE Certified - Automotive
• Spanish language skills

Key Competencies (Critical Skills and Experiences Necessary to be Successful in the Role):

• Knowledge of service diagnostics procedures
• Accountability for Others
• Accurate Listening
• Balanced Decision Making
• Emotional Control
• Handling Stress
• Project and Goal Focus

Previous work experience as a Technician in a dealership and or experience delivering automotive technical training curriculum