CTG Technical Instructor

Universal Technical Institute, Inc.; Jacksonville (FL); On-site; USD 90,000 - 92,000; Full time

Job summary

Universal Technical Institute, Inc. seeks an instructor to deliver manufacturer-specific technical courses at various sites, coaching and guiding dealer personnel and students to build proficiency. The role partners with OEMs on curriculum updates and participates in Train-the-Trainer events.

The position emphasizes structured learning, collaboration with OEM leadership, and travel to support MSAT program recruitment and curriculum development.

Qualifications

• High school diploma or GED required.
• Technical education or manufacturer sponsored training preferred.
• Five (5) years' experience as a manufacturer specific technician or instructor preferred.
• Expertise in instruction and ability to adapt content for diverse learners.
• Strong communication and rapport-building with students and partners.

Responsibilities

• Organize, communicate, and deliver learning objectives in clear, well-paced lessons across classroom and lab content.
• Test and evaluate student performance.
• Counsel and guide at‑risk students with proper documentation.
• Coordinate training, staffing, vehicles, and equipment with UTI and OEM leadership.
• Support recruitment and placement of students to MSAT programs.
• Develop curriculum from OEM products and service manuals, including lesson plans and demonstrations.
• Deliver prepared curriculum via multimedia techniques.
• Supervise students to ensure participation and motivation.
• Maintain safe, clean environments meeting OEM standards.
• Prepare and deliver activity reports; manage travel and delivery expenses.

Job description

Overview

Pay grade: $90,000 - $92,000

The instructor provides manufacturer specific technical courses to third party personnel at various locations. In this role, the instructor provides coaching, technical expertise, and encouragement while creating structured opportunities for dealer personnel and students to develop their own proficiency. The position collaborates closely with the original equipment manufacturers (OEM) on curriculum updates and participates in periodic Train-the-Trainer events.

Responsibilities

• Organize, communicate, and deliver learning objectives in a clear, concise manner through well-paced lessons ensuring appropriate classroom and lab content


• Test and evaluate student performance


• Provide counseling and guidance to at‑risk students using proper documentation


• Maintain regular contact with UTI and OEM leadership to coordinate training, staffing, vehicles and equipment


• Support the recruitment and placement of students to MSAT programs


• Participate in the development of curriculum from original equipment manufacturer products and service manuals (supports the development of lesson plans, visual materials, evaluations, practical applications and demonstrations)


• Deliver prepared curriculum through multimedia techniques


• Supervise students in classroom and labs to ensure participation and motivation


• Facilitate a neat, orderly, controlled and safe environment meeting the expectations and brand standards of the OEM


• Create and deliver periods activity reports


• Maintain fiscal responsibility for travel and course delivery expenses


• Adhere to all the guidelines of the OEM Corporate Travel Policy


• Other duties as assigned

• Able and willing to:




• Communicate, think, learn, and reason


• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks


• Safely ambulate and/or maneuver when on‑site at Company locations


• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility




• Ability to use good judgment, problem-solving and decision-making skills


• Ability to maintain confidentiality and manage sensitive information with discretion


• Ability to work in a fast‑paced environment where deadlines are essential and multiple projects are worked simultaneously


• Ability to gain, understand and apply information and data as it relates essential functions of the position


• Ability to foster long‑term relationships with stakeholders

Frequently (80% or more of workday)

• Use hearing and sight (both near and far vision)


• Communicate with students and provide direct instruction

Occasionally (up to 50% of workday)

• Use fine motor skills to operate personal computers, manual and electrical (dental, automotive, mechanical, nursing, etc.) equipment, as well as various diagnostic or procedure equipment

Rarely (less than 20% of workday)

• Lift, carry, push, or pull up to 50 pounds with the assistance of mechanical interventions, students, or other employees


• Stoop, kneel, crouch, or crawl to provide instruction in labs and demonstrate procedures

Rarely (less than 20% of workday)

• Use hearing and sight (both near and far vision) to operate a motor vehicle


• Safely drive either a personally owned, or company, vehicle


• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.


• This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.


• Overnight and/or Local travel required (up to 20%)

Qualifications

• High school diploma or GED (required)


• Technical Education or Manufacturer sponsored training program (preferred)


• Five (5) years' experience as a manufacturer specific technician or fully qualified manufacturer specific instructor (preferred)


• Expertise in the area of assignment that demonstrates the skills needed to provide instruction


• Design and deliver engaging educational content, adapting teaching methods to diverse learning styles


• Build rapport with students, clinical partners, and colleagues, fostering a positive learning environment


• Flexibility to stay current with industry advancements and incorporate new knowledge into teaching practices


• Competence in evaluating student performance and providing constructive feedback


• Excellent verbal and written communication skills for effective instruction and interaction with students and colleagues


• Commitment to ongoing learning and participation in professional growth opportunities


• Builds strong customer relationships and delivers customer‑centric solutions


• Achieves results consistently, even in tough circumstances


• Develops and delivers multi‑mode communications tailored to diverse audience needs


• Seeks new growth opportunities and challenges through formal and informal development channels