Technical Training & Enablement Manager

Netris, Inc.; Santa Clara (CA); Hybrid; USD 150,000 - 250,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k)

Disability insurance

Flexible PTO

Job summary

Netris, Inc. is seeking a Technical Training & Enablement Manager to shape how customers and partners learn about our AI cloud networking platform. You will bridge Customer Success, Product, and Sales to translate the platform into practical, scalable enablement materials and hands-on labs.

Build a program from the ground up that stays current with the evolving product, runs deep‑dive workshops, and certifies partners while advancing customer proficiency and adoption.

Qualifications

• Experience building training curricula for infrastructure software.
• Ability to translate complex networking concepts into practical enablement content.
• Track record delivering scalable training programs for customers and partners.

Responsibilities

• Build and maintain the full training library for customers and channel partners.
• Deliver live training sessions, onboarding walkthroughs, and partner certifications.
• Own the demo experience by configuring and evolving live product demos.
• Collaborate with Product to map new capabilities to training materials.

Skills

Technical training design

Live training delivery

Customer success alignment

Program management

Tools

Cumulus Linux

SONiC

Arista EOS

Job description

Shape the AI buildout

Join the team shaping the networking foundation behind the world's most demanding AI clouds.

Technical Training & Enablement Manager

About Netris

Netris is the leading network automation platform for AI clouds. AI is the largest infrastructure buildout in history, and networking is its bottleneck. Netris is the automation and multi‑tenancy layer for AI cloud networking, enabling operators to launch GPU clouds in weeks, provision tenants instantly, and maximize GPU utilization. The company experienced 800% ARR growth in the last 12 months, with 35+ live GPU cluster deployments globally and growing, and is backed by Andreessen Horowitz. SDN reinvented data center networking, and Netris is doing it for the AI cloud with NAAM: Network Automation, Abstraction, and Multi‑Tenancy.

The Role

You will own how customers and partners learn Netris, from their first product introduction through deep technical enablement. You will sit between Customer Success, Product, Sales, and the customers we serve, translating a technically complex platform into training that lands with network engineers, platform architects, and cloud operators alike. The challenge is building a program from the ground up: scalable, hands‑on, and continuously kept current as the product evolves. This role reports into Product and has direct visibility across the go‑to‑market org.

What You’ll Do

• Build and maintain the full training library: structured curricula, hands‑on labs, demo environments, and reference guides for customers and channel partners
• Deliver live training sessions, onboarding walkthroughs, deep‑dive workshops, and partner certifications, tailored to technical and semi‑technical audiences
• Own the demo experience: configure, run, and evolve live product demos that map to real customer infrastructure scenarios
• Partner with Product to stay ahead of the roadmap, translating new capabilities into updated training materials before GA
• Run post‑training surveys and track learning outcomes; use the data to close gaps and improve the program continuously
• Serve as a customer advocate internally, surface recurring questions, confusion points, and feature requests back to Product and Engineering

You’re likely a fit if you

• Have built and delivered technical training for infrastructure software, networking, cloud platforms, data center operations, or AI compute
• Can navigate a product with real depth: you understand how networks are built and operated at scale, and you’re comfortable in hands‑on lab environments
• Have created training collaterals from scratch, that is curated for customer specifics
• Are fluent in product management lifecycles and know how to stay aligned with a fast‑moving roadmap
• Run structured training programs: you use frameworks, track completion, gather feedback, and iterate

Preferred qualifications

• Hands‑on experience with modern network OS platforms: Cumulus Linux, SONiC, or Arista EOS, and an understanding of how disaggregated networking differs from legacy appliance models
• Working knowledge of core network architectures: BGP, VxLAN, Clos fabrics, VPNs, NAT, stateful firewalling, and load balancing across IPv4/IPv6 environments; you can explain these to a customer, not just name‑drop them
• Familiarity with AI infrastructure concepts: GPU clusters, InfiniBand, NVLink, and RoCEv2 including lossless Ethernet requirements (PFC, ECN), and how the network layer directly affects training performance at scale
• Grounding in software design principles: you understand APIs, control planes vs. data planes, and how infrastructure software is architected; you don’t need to write production code, but you can read it
• Experience with partner and channel enablement in addition to direct customer training
• Came from a high‑growth organization and know how to build a program without a template

Compensation, benefits, logistics

• $150,000–$250,000 base + stock options
• Santa Clara, CA preferred; remote considered for exceptional candidates
• Medical insurance, Vision insurance, Dental insurance, 401(k), Disability insurance, flexible PTO