Technical Training & Documentation Architect

Nikon SLM Solutions AG; Long Beach (CA); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health coverage

401(k) plan with 4% match

Paid Time Off

Paid parental leave

Gym reimbursement

Tuition reimbursement

Disability coverage

Life insurance

Job summary

Nikon SLM Solutions is seeking a Training & Documentation Specialist to develop, coordinate, and improve technical training programs and documentation for products and processes. You will work with Service, Engineering, Applications, Manufacturing, and Quality teams to translate complex information into clear learning materials.

The role emphasizes collaboration with SMEs, creating SOPs and job aids, and delivering both instructor-led and digital training across a global organization.

Qualifications

• Bachelor's degree with relevant field; equivalent experience considered.
• 4+ years in technical training, instruction design, or documentation.
• Experience creating SOPs, work instructions, and procedures.
• Ability to translate complex information into clear learning materials.
• Experience with instructor-led or digital training delivery.
• Strong written and verbal English communication.

Responsibilities

• Develop and improve technical training programs for staff and customers.
• Collaborate with SMEs to capture and convert knowledge into training content.
• Create manuals, SOPs, work instructions, and learning resources.
• Design content for instructor-led, virtual, e-learning, and hands-on formats.
• Facilitate training sessions and workshops as needed.
• Standardize templates and maintain documentation quality across the org.
• Coordinate reviews, approvals, and revisions of training materials.
• Support onboarding and technical development for service engineers.

Skills

Technical training development

Documentation development

SME collaboration

Instructional writing

Digital and instructor-led training

Project management

English communication

Education

Bachelor's degree in Learning & Development, Instructional Design, Technical Communication, Engineering Technology, Education, Business, or related field

Tools

Articulate 360

Adobe Captivate

Camtasia

Job description

Nikon SLM Solutions is seeking a Training & Documentation Specialist to develop, coordinate, and improve technical training programs and documentation for products and processes. You will work with Service, Engineering, Applications, Manufacturing, and Quality teams to translate complex information into clear learning materials.

The role emphasizes collaboration with SMEs, creating SOPs and job aids, and delivering both instructor-led and digital training across a global organization.