Technical Training Designer & LMS Administrator

International Dairy Queen, Inc.; Minnesota; Hybrid; USD 82,000 - 99,000; Full time

Benefits offered by this job

Medical and dental coverage

401K match

Paid time off

Job summary

International Dairy Queen, Inc. in Bloomington, MN is hiring an IT Technical Training Specialist to design and implement learning programs for corporate staff.

You’ll administer the LMS, collaborate with IT and business teams, and drive continuous improvement in training delivery across a hybrid work environment. The role requires 5–7 years in curriculum development, strong writing and communication skills, and familiarity with LMS tools and Office 365 applications.

Qualifications

• B.A. or B.S. Degree in Education, Communications, or related field required, or equivalent combination of education and work experience.
• 5 to 7 years of curriculum development and training experience (in-person or virtual).
• 1-2 years of experience in technical writing and documentation standards.
• 1-2 years of experience administering a learning management system.
• Strong interpersonal skills; ability to coach, influence, and develop others; excellent communication, organization and time management.
• Franchise and Restaurant knowledge is helpful but not required.

Responsibilities

• Instructional design and development of learning programs for corporate staff using diverse methods.
• Facilitation and evaluation of learning programs with stakeholders, measuring impact and outcomes.
• LMS administration, content management, learning paths, and training analytics.

Skills

Curriculum development

Instructional design

Training delivery

LMS administration

Technical writing

Communication skills

Project management

Education

B.A. or B.S. in Education/Communications or related

Tools

Skype

WebEx

LoopUp

Power BI

Excel

Office 365

Job description

International Dairy Queen, Inc. in Bloomington, MN is hiring an IT Technical Training Specialist to design and implement learning programs for corporate staff.

You’ll administer the LMS, collaborate with IT and business teams, and drive continuous improvement in training delivery across a hybrid work environment. The role requires 5–7 years in curriculum development, strong writing and communication skills, and familiarity with LMS tools and Office 365 applications.