Technical Trainer III

Universal Instruments Corporation; Town of Conklin (NY); On-site; USD 74,500 - 84,500; Full time

Benefits offered by this job

Robust Benefits

Opportunity for travel

Job summary

A leading industrial machinery manufacturer is seeking a Technical Trainer III to enhance training for employees and customers. This mid-senior level position involves developing training materials, evaluating trainee performance, and maintaining training certifications. Ideal candidates hold a relevant degree and have substantial training experience, particularly in automation machinery. The position is full-time, based in Conklin, NY, and offers a competitive salary of $74,500 to $84,500 plus robust benefits.

Qualifications

• 4+ years of relevant experience in a technical training role.
• Experience with UIC automation machinery or equivalent.
• Ability to travel to customer sites as needed.

Responsibilities

• Enhance and deliver product training to employees and customers.
• Determine training objectives and update content.
• Monitor product changes and improve knowledge and skills.

Skills

Technical training experience

Detail oriented

Customer service excellence

Ability to analyze complex information

Education

Bachelor's degree in a relevant technical field

Relevant Associate degree

High School Diploma with equivalent experience

Tools

Technical certifications in basic electronics

Job description

Join to apply for the Technical Trainer III role at Universal Instruments Corporation.

Universal Instruments Corporation provided pay range

This range is provided by Universal Instruments Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$74,500.00/yr - $84,500.00/yr

Summary

This role seeks to enhance and deliver product training to internal employees and external customers. Determines training objectives. Updates training content, such as manuals, study guides, handouts, and tests, and exercises. Lectures on the safety, installation, programming, maintenance, and repair of software, machinery, and equipment. Administers written and practical exams and writes performance reports to evaluate trainees' performance.

Principal Accountabilities

• Implements Universal product training courses and product support solutions, with a combined focus on electrical, mechanical, and software aptitude according to design standards.
• Assists in driving the product development processes, product support planning, and defines training deliverables.
• Monitors product changes and continually improves knowledge and skills.
• Maintains Universal Product Trainer Certifications for each assigned course.
• Develops assigned course materials to ensure effective training with input from leadership, product trainers, customers, and subject matter experts.
• Communicates significant issues and course changes to the appropriate department and personnel.
• Maintains and assists with upkeep of classroom, lab, and equipment to ensure that all are in working order to fully support delivery of training.
• Supports eLearning team and Instructional Designers with development of interactive web modules.
• Measures student satisfaction through review of student survey data and verbal feedback.
• Performs other job-related duties as required.
• Bachelor's degree in a relevant technical field with 4+ years of relevant experience is preferred.
• Relevant Associate degree with 6+ years, or HS Diploma with equivalent experience is also welcomed.
• Technical certifications in basic electronics are preferred.
• Technical training experience within UIC automation machinery, or equivalent equipment.
• Detail oriented, independent performer with a passion for customer service excellence.
• Able to analyze complex technical information and identify the underlying concepts, which can be used to facilitate learning.

Responsibility for Quality Procedures or Direct Product Quality

• Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem solving tools to continuously improve work processes.

Physical Demands

• Ability to understand and interpret detailed documents, schematics, and technical drawings.
• Clear communication with colleagues and in giving presentations.
• Willingness to travel to customer sites or technical conferences may occasionally be required (<5%).

Universal Instruments is an EOE/M/F/Vet/Disabled employer.

Target Annual Base Pay: $74,500 – $84,500 + Robust Benefits

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Training

Industries

Industrial Machinery Manufacturing

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