Technical Trainer & Developer - Remote Growth Role

Entrust; Shakopee (MN); Hybrid; USD 65,000 - 100,000; Full time

Job summary

Entrust, headquartered in Minnesota, is seeking a Technical Trainer Developer to design, develop and deliver technical courses for hardware and software products for internal and external customers.

You will build curricula, collaborate with engineering, service and manufacturing teams, and deliver training using a mix of media including classroom sessions, web-conferencing and multimedia self-study.

Qualifications

• Associates degree in a technical discipline or 3+ years of relevant experience.
• At least 1 year developing and delivering technical training courses.
• Proficiency with PowerPoint, Word, Articulate, SolidWorks, and Creative Cloud.
• 1+ years interfacing with internal/external customers and managing projects.
• Strong understanding of software principles and techniques.
• Excellent communication, teamwork, and organizational skills.
• Ability to travel, including international travel, and US work authorization.

Responsibilities

• Design and develop course curricula meeting product release schedules.
• Research product info with SMEs and develop training materials for operators, administrators, maintenance.
• Deliver training classes per approved curriculum.
• Instruct using varied media including classroom, web conferences, and self-study.
• Conduct follow-up evaluations to assess training effectiveness.

Skills

Communication skills

Teamwork

Organizational skills

Travel

Customer interaction

Education

Associate degree in technical discipline

Bachelor's degree in education or computer science

Tools

PowerPoint

Word

Articulate

SolidWorks

Creative Cloud

Job description

Entrust, headquartered in Minnesota, is seeking a Technical Trainer Developer to design, develop and deliver technical courses for hardware and software products for internal and external customers.

You will build curricula, collaborate with engineering, service and manufacturing teams, and deliver training using a mix of media including classroom sessions, web-conferencing and multimedia self-study.