Technical Support Specialist – Mobile, VoIP & B2B
SBS
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Job summary
SBS is hiring for a customer support role in Alpharetta, GA. The ideal candidate has 2–3 years of customer service and technical support experience, with strong knowledge of Android and iOS, help desk software, and remote support tools.
Fluency in English and excellent communication skills are essential to resolving incidents and engaging with business customers. Ideal candidates understand hardware/software troubleshooting and have a customer-first mindset, with the ability to work in a
Qualifications
- 2–3 years of customer service and support experience
- Technical-oriented customer service experience
- Customer facing, B2B experience
Skills
Education
Tools
Job description
SBS is hiring for a customer support role in Alpharetta, GA. The ideal candidate has 2–3 years of customer service and technical support experience, with strong knowledge of Android and iOS, help desk software, and remote support tools.
Fluency in English and excellent communication skills are essential to resolving incidents and engaging with business customers. Ideal candidates understand hardware/software troubleshooting and have a customer-first mindset, with the ability to work in a
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